Associate, Sales Development (Korean Speaker)

Concentrix; Kuala Lumpur; On-site; MYR 50,000 - 78,000; Full time

Job summary

Jora Malaysia is seeking an Associate, Sales Development (Korean Speaker) to drive revenue and renewals within the assigned territory. The role emphasizes outbound engagement and building strong customer relationships while leveraging CRM systems to track progress.

The ideal candidate will have customer-facing sales or account management experience, excellent communication, and comfort with high-volume outreach. Fluency in Korean is required.

Qualifications

• Customer-facing sales or account management experience.
• Strong communication and relationship-building skills.
• Comfortable with high-volume outbound activities.
• Experience using CRM tools.
• Ability to manage renewals, negotiations, and customer retention initiatives.

Responsibilities

• Achieve revenue and renewal targets within the assigned territory.
• Identify upsell and cross-sell opportunities.
• Maintain accurate sales forecasts and CRM records.
• Proficiency in native korean language is needed.
• Build strong customer relationships and proactively manage client concerns.
• Handle objections and competitive challenges to retain or win customers.
• Conduct high-volume outbound customer engagement via phone and email.
• Qualify leads, perform health checks, and manage contract renewals.
• Collaborate with internal teams and report to the Sales Manager.

Skills

Customer-facing sales

Communication

Relationship-building

Outbound calling

CRM experience

Tools

CRM tools

Job description

Jora Malaysia will close on 9th September 2026. Thank you for being with us, we are cheering you on as you continue your career journey.

Associate, Sales Development (Korean Speaker)

The Associate Sales Representative is responsible for demonstrating the value and benefits of our client’s products or services through customer engagement, with a primary focus on selling and/or renewing contracts. This role is responsible for effectively articulating the value of products or services to customers.

Responsibilities:

Key Responsibilities:

Achieve revenue and renewal targets within the assigned territory.

Identify upsell and cross-sell opportunities.

Maintain accurate sales forecasts and CRM records.

Proficiency in native korean language is needed.

Build strong customer relationships and proactively manage client concerns.

Handle objections and competitive challenges to retain or win customers.

Conduct high-volume outbound customer engagement via phone and email.

Qualify leads, perform health checks, and manage contract renewals.

Collaborate with internal teams and report to the Sales Manager.

Ideal Candidate Profile:

Customer-facing sales or account management experience.

Strong communication and relationship-building skills.

Comfortable with high-volume outbound activities.

Experience using CRM tools.

Ability to manage renewals, negotiations, and customer retention initiatives.

Results-driven with a focus on revenue achievement and customer success.