Associate Human Resources Generalist

SHOPLINE; Kuala Lumpur; On-site; MYR 42,000 - 65,000; Full time

Job summary

Shopline in Kuala Lumpur is seeking a dual-role HR Operations and Office Management coordinator to ensure smooth daily operations while supporting HR processes. The role will focus on payroll liaison, HR records, onboarding/offboarding, and facilities coordination in a fast-paced environment.

You will handle employee relations, engagement activities, policy guidance, and compliance with local labor laws, contributing to a positive workplace culture.

Qualifications

• 2-4 years of experience in Human Resources or Office Management, with at least 1 year in HR operations.
• Knowledge of HR operations, payroll processing, and office administration, and familiarity with local labor laws and HR best practices.
• Excellent communication and interpersonal skills with the ability to build relationships across all levels of the organization.
• Multitasking across competing priorities in a fast-paced environment requiring strong organizational skills.
• Problem-solving ability with attention to detail and proactive work approach.
• Experience in fostering a positive workplace environment and managing office operations efficiently.

Responsibilities

• Act as the primary point of contact for payroll processing in collaboration with a third-party vendor, ensuring accurate and timely employee compensation.
• Maintain and update HR records, including employee data, leave management, and attendance tracking, ensuring accuracy and compliance with company policies and labor laws.
• Support onboarding and offboarding processes, including preparing employment contracts, coordinating orientation sessions, and managing exit procedures.
• Serve as liaison between employees and management to address employee concerns, foster a positive workplace culture, and ensure open communication channels.
• Assist in organizing employee engagement activities to promote a cohesive and inclusive work environment.
• Provide guidance to employees on company policies, procedures, and benefits.
• Ensure compliance with local labor laws and company policies, keeping up-to-date with any legislative changes.
• Prepare and maintain HR reports, including headcount, turnover, and attendance.
• Support the performance review process by managing timelines, ensuring documentation is completed, and assisting managers and employees in setting and tracking goals.
• Oversee day-to-day office operations, including facilities management, office supplies, and vendor coordination, and manage office budgets and expenses.

Skills

Payroll processing

HR operations

Office administration

Employee relations

Budget management

Policy compliance

Job description

This role will play a dual role in supporting both HR operations and office management responsibilities in SLMY, ensuring the smooth functioning of daily operations while contributing to HR processes that align with organizational goals. This role will focus on a balanced mix of administrative tasks and HR operations, mainly including payroll, employee relations, and office management. The ideal candidate will have 2-4 years of experience, with at least 1 year in HR operations, and a proven ability to thrive in a dynamic, fast-paced environment.

Job Responsibilities:

HR Operations

Payroll and HR Administration:

• Act as the primary point of contact for payroll processing in collaboration with a third-party vendor, ensuring accurate and timely employee compensation.
• Maintain and update HR records, including employee data, leave management, and attendance tracking, ensuring accuracy and compliance with company policies and labor laws.
• Support the onboarding and offboarding processes, including preparing employment contracts, coordinating orientation sessions, and managing exit procedures.

Employee Relations and Engagement:

• Serve as a liaison between employees and management to address employee concerns, foster a positive workplace culture, and ensure open communication channels.
• Assist in organizing employee engagement activities to promote a cohesive and inclusive work environment.
• Provide guidance to employees on company policies, procedures, and benefits.

HR Compliance and Reporting:

• Ensure compliance with local labor laws and company policies, keeping up-to-date with any legislative changes.
• Prepare and maintain HR reports, including headcount, turnover, and attendance, to provide insights to management.
• Performance Management Support:
• Support the performance review process by managing timelines, ensuring documentation is completed, and assisting managers and employees in setting and tracking goals.

Office Management

• Oversee day-to-day office operations, including facilities management, office supplies, and vendor coordination, to ensure a productive and efficient work environment.
• Act as the main point of contact for office-related inquiries, including maintenance requests, equipment management, and administrative support for the team.
• Manage office budgets and expenses, including invoice processing, vendor payments, and expense reporting.
• Maintain a well-organized and professional workspace, ensuring health and safety compliance.

Requirements:

• Experience: 2-4 years of experience in Human Resources or Office Management, with at least 1 year in HR operations.
• Skills: Knowledge of HR operations, payroll processing, and office administration, and familiarity with local labor laws and HR best practices.
• Communication Skills: Excellent communication and interpersonal skills, with the ability to build relationships across all levels of the organization.
• Multitasking: Proven ability to manage multiple priorities in a fast-paced environment.
• Problem-Solving: Strong organizational and problem-solving skills with attention to detail.
• Workplace Dynamics: Experience in fostering a positive workplace environment and managing office operations efficiently.