Associate Human Resources Generalist

Shopline Limited; Kuala Lumpur; On-site; MYR 60,000 - 90,000; Full time

Job summary

Shopline Limited in Kuala Lumpur is seeking a dual HR Operations and Office Administrator to support payroll, employee relations, and day-to-day facilities. The role blends administrative tasks with HR processes to keep the workplace efficient and compliant.

The ideal candidate has 2–4 years of experience, with at least 1 year in HR operations, and thrives in a fast-paced startup environment. This on-site position offers exposure to payroll systems, policy guidance, and office management

Qualifications

• 2–4 years of experience in Human Resources or Office Management.
• At least 1 year in HR operations.
• Knowledge of HR operations, payroll processing, and office administration.
• Familiarity with local labor laws and HR best practices.

Responsibilities

• Act as the primary point of contact for payroll processing in collaboration with a third-party vendor, ensuring accurate and timely employee compensation.
• Maintain and update HR records, including employee data, leave management, and attendance tracking, ensuring accuracy and compliance with company policies and labor laws.
• Support the onboarding and offboarding processes, including preparing employment contracts, coordinating orientation sessions, and managing exit procedures.
• Serve as a liaison between employees and management to address employee concerns, foster a positive workplace culture, and ensure open communication channels.
• Assist in organizing employee engagement activities to promote a cohesive and inclusive work environment.
• Provide guidance to employees on company policies, procedures, and benefits.
• Ensure compliance with local labor laws and company policies, keeping up-to-date with any legislative changes.
• Prepare and maintain HR reports, including headcount, turnover, and attendance, to provide insights to management.
• Support the performance review process by managing timelines, ensuring documentation is completed, and assisting managers and employees in setting and tracking goals.
• Oversee day-to-day office operations, including facilities management, office supplies, and vendor coordination, to ensure a productive and efficient work environment.
• Act as the main point of contact for office-related inquiries, including maintenance requests, equipment management, and administrative support for the team.
• Manage office budgets and expenses, including invoice processing, vendor payments, and expense reporting.
• Maintain a well-organized and professional workspace, ensuring health and safety compliance.

Skills

HR operations

Payroll processing

Office administration

Labor laws

HR best practices

Job description

This role will play a dual role in supporting both HR operations and office management responsibilities in SLMY, ensuring the smooth functioning of daily operations while contributing to HR processes that align with organizational goals. This role will focus on a balanced mix of administrative tasks and HR operations, mainly including payroll, employee relations, and office management. The ideal candidate will have 2-4 years of experience, with at least 1 year in HR operations, and a proven ability to thrive in a dynamic, fast-paced environment.

Job Responsibilities

HR Operations

Payroll and HR Administration

Act as the primary point of contact for payroll processing in collaboration with a third-party vendor, ensuring accurate and timely employee compensation.

Maintain and update HR records, including employee data, leave management, and attendance tracking, ensuring accuracy and compliance with company policies and labor laws.

Support the onboarding and offboarding processes, including preparing employment contracts, coordinating orientation sessions, and managing exit procedures.

Employee Relations and Engagement

Serve as a liaison between employees and management to address employee concerns, foster a positive workplace culture, and ensure open communication channels.

Assist in organizing employee engagement activities to promote a cohesive and inclusive work environment.

Provide guidance to employees on company policies, procedures, and benefits.

HR Compliance and Reporting

Ensure compliance with local labor laws and company policies, keeping up-to-date with any legislative changes.

Prepare and maintain HR reports, including headcount, turnover, and attendance, to provide insights to management.

Performance Management Support

Support the performance review process by managing timelines, ensuring documentation is completed, and assisting managers and employees in setting and tracking goals.

Office Management

Oversee day-to-day office operations, including facilities management, office supplies, and vendor coordination, to ensure a productive and efficient work environment.

Act as the main point of contact for office-related inquiries, including maintenance requests, equipment management, and administrative support for the team.

Manage office budgets and expenses, including invoice processing, vendor payments, and expense reporting.

Maintain a well-organized and professional workspace, ensuring health and safety compliance.

Requirements

Experience: 2-4 years of experience in Human Resources or Office Management, with at least 1 year in HR operations.

Skills: Knowledge of HR operations, payroll processing, and office administration, and familiarity with local labor laws and HR best practices.

Communication Skills: Excellent communication and interpersonal skills, with the ability to build relationships across all levels of the organization.

Multitasking: Proven ability to manage multiple priorities in a fast-paced environment.

Problem-Solving: Strong organizational and problem-solving skills with attention to detail.

Workplace Dynamics: Experience in fostering a positive workplace environment and managing office operations efficiently.

Fully on-site.

Founded in 2013, SHOPLINE's mission is to build an e-commerce platform where merchants can create their own online shop and provide the best shopping experience to their customers. SHOPLINE's system allows merchants to quickly and easily create their own online shops that could be viewed on all mobile devices. It also comes with comprehensive features such as order and inventory management systems, payment and logistics systems, design themes, shop analytics tools, promotion tools, plus integration with various 3rd party services.

With our excellent team, we were accepted into the Silicon Valley-based 500 Startups accelerator in 2014. We were also one of the first startups invested by Alibaba Entrepreneurs Fund in 2016. Our team is agile and we provide benefits and support comparable to overseas startups. If you are interested in e-commerce or working in a startup environment, come talk to us!