Associate Director, Business Continuity Planning, Infrastructure System Security & Resilience M/F

Crédit Agricole Group; Putrajaya; On-site; MYR 180,000 - 260,000; Full time

Job summary

Crédit Agricole Group in Malaysia is seeking a Business Continuity Management professional to oversee BCM lifecycle, governance, risk, and policy alignment across global and local levels. The role acts as a Crisis Management liaison and incident-management coordinator for Malaysia, ensuring robust recovery testing and regulatory adherence.

The incumbent will drive awareness, monitor BCP indicators, and collaborate with IT/business units to close capability gaps while supporting cross-functional

Responsibilities

• Manage and coordinate all aspects of the Business Continuity Lifecycle at Global and Local Country Business Level and adopt CACEIS model, governance, risk, policy framework.
• Coordinates tactical activities of BCM globally and key focus at local country level
• Providing support and coverage, as part of the global team for events regardless of their location during the Malaysia Morning Hours
• Identify gaps in application capabilities requirements working with the business and IT to resolve the gap through acceptance, work arounds or an enhancement project
• Create awareness amongst employees on business continuity matters via staff communication and information sharing i.e. preventive and mitigating measures during natural disaster, pandemic, geopolitical situations by partnering with the related functions.
• Monitor and improve BCP key indicators and prepare management reports in line with group objectives.
• Partnering with CACEIS BCM 2LOD teams, Functional teams, Regional and Business Line Executive to create, coordinate and maintain a multi-discipline Incident Management Team to provide a resilient response to incidents
• Track outstanding audit items or regulatory findings relative to the respective business lines, as they relate to BCM, assuring established timelines are met and keeping the management informed of the status
• Maintaining a working relationship/liaison with other Crisis Management Teams
• Support business change initiatives as it relates to BCM, including completion of associated BIA, BCP and required recovery testing

Job description

The purpose of this position is to ensure the effective Business Continuity Management practices are in place CACEIS Malaysia; This includes the quality, efficiency and risk mitigation strategies of the plans by providing oversight of the BCPs (business continuity plans), BIAs (business impact analyses), Pandemic Plans, WARP offsite testing, Contact (call tree exercises). The Business Resilience Associate Director acts as Operations coordinator for all Crisis Management activities and to ensure all crises are properly assessed, escalated and that subsequent activities are in line with the Crisis Management Policy and protocols. Additionally, this position is the local representative of all Business Continuity Management activities CACEIS Malaysia, ensuring connections between business activities and regional representatives. To ensure all Technology Infrastructure incident priority are properly assessed and managed according to Major incident Management (MIM) procedure.

What will you do?

Business Continuity Management

• Manage and coordinate all aspects of the Business Continuity Lifecycle at Global and Local Country Business Level and adopt CACEIS model, governance, risk, policy framework.
• Coordinates tactical activities of BCM globally and key focus at local country level
• Providing support and coverage, as part of the global team for events regardless of their location during the Malaysia Morning Hours
• Identify gaps in application capabilities requirements working with the business and IT to resolve the gap through acceptance, work arounds or an enhancement project
• Create awareness amongst employees on business continuity matters via staff communication and information sharing i.e. preventive and mitigating measures during natural disaster, pandemic, geopolitical situations by partnering with the related functions.
• Monitor and improve BCP key indicators and prepare management reports in line with group objectives.
• Partnering with CACEIS BCM 2LOD teams, Functional teams, Regional and Business Line Executive to create, coordinate and maintain a multi-discipline Incident Management Team to provide a resilient response to incidents
• Track outstanding audit items or regulatory findings relative to the respective business lines, as they relate to BCM, assuring established timelines are met and keeping the management informed of the status
• Maintaining a working relationship/liaison with other Crisis Management Teams
• Support business change initiatives as it relates to BCM, including completion of associated BIA, BCP and required recovery testing

Operational Resilience

• Support the implementation of Regulatory Requirements and evolving requirements from other regulators.

Incident Management

• Facilitate P1 & P2 incidents for the entity to restore critical services by driving the incident to resolution through engagement of appropriate business and technical resources.

Human Resources Management of User Access Management Team

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