Associate Director, Business Continuity & Resilience Leader

Crédit Agricole Group; Putrajaya; On-site; MYR 180,000 - 260,000; Full time

Job summary

Crédit Agricole Group in Malaysia is seeking a Business Continuity Management professional to oversee BCM lifecycle, governance, risk, and policy alignment across global and local levels. The role acts as a Crisis Management liaison and incident-management coordinator for Malaysia, ensuring robust recovery testing and regulatory adherence.

The incumbent will drive awareness, monitor BCP indicators, and collaborate with IT/business units to close capability gaps while supporting cross-functional

Responsibilities

• Manage and coordinate all aspects of the Business Continuity Lifecycle at Global and Local Country Business Level and adopt CACEIS model, governance, risk, policy framework.
• Coordinates tactical activities of BCM globally and key focus at local country level
• Providing support and coverage, as part of the global team for events regardless of their location during the Malaysia Morning Hours
• Identify gaps in application capabilities requirements working with the business and IT to resolve the gap through acceptance, work arounds or an enhancement project
• Create awareness amongst employees on business continuity matters via staff communication and information sharing i.e. preventive and mitigating measures during natural disaster, pandemic, geopolitical situations by partnering with the related functions.
• Monitor and improve BCP key indicators and prepare management reports in line with group objectives.
• Partnering with CACEIS BCM 2LOD teams, Functional teams, Regional and Business Line Executive to create, coordinate and maintain a multi-discipline Incident Management Team to provide a resilient response to incidents
• Track outstanding audit items or regulatory findings relative to the respective business lines, as they relate to BCM, assuring established timelines are met and keeping the management informed of the status
• Maintaining a working relationship/liaison with other Crisis Management Teams
• Support business change initiatives as it relates to BCM, including completion of associated BIA, BCP and required recovery testing

Job description

Crédit Agricole Group in Malaysia is seeking a Business Continuity Management professional to oversee BCM lifecycle, governance, risk, and policy alignment across global and local levels. The role acts as a Crisis Management liaison and incident-management coordinator for Malaysia, ensuring robust recovery testing and regulatory adherence.

The incumbent will drive awareness, monitor BCP indicators, and collaborate with IT/business units to close capability gaps while supporting cross-functional