Associate, Customer Acquistion

Concentrix; Kuala Lumpur; On-site; MYR 40,000 - 70,000; Full time

Job summary

Concentrix is hiring an Associate, Customer Acquisition to convert high-intent inbound leads into Business and Enterprise customers. You will engage prospects, understand their needs, and position the right solutions to move opportunities toward close.

In this role you will qualify leads, conduct discovery, handle objections, and collaborate with stakeholders across the organization to expand our SaaS/AI offerings. On-site work and sharp communication are essential for success.

Qualifications

• 1-3+ years of B2B SaaS/tech sales experience
• Strong familiarity with Microsoft Azure
• Experience selling to business, mid-market or enterprise
• Consultative selling, prospecting and discovery; familiarity with BANT/MEDDICC/MEDDPICC
• Strong communication, negotiation and objection handling
• CRM experience such as Salesforce/HubSpot/Dynamics
• SaaS/AI/cloud/cybersecurity sales experience a plus
• Proven track record of achieving sales targets

Responsibilities

• Qualify inbound leads and conduct structured discovery calls
• Understand customer needs and connect them with relevant SaaS/AI solutions
• Handle objections and engage confidently with business and senior stakeholders
• Manage leads, opportunities, follow-ups and pipeline in CRM
• Meet targets across qualified opportunities, meetings, pipeline and revenue

Skills

Lead qualification

B2B SaaS sales

Prospecting & discovery

CRM management

Stakeholder engagement

Sales frameworks (BANT/MEDDICC)

Sales targets attainment

Tools

Salesforce

HubSpot

Dynamics 365

Microsoft Azure

Job description

We're looking for a results-driven Associate, Customer Acquisition to convert high-intent inbound leads into Business and Enterprise customers. You'll engage prospects, understand their business needs, position the right solutions and drive opportunities through to close.

KEY RESPONSIBILITIES

• Qualify inbound leads and conduct structured discovery calls
• Understand customer needs and connect them with relevant SaaS/AI solutions
• Handle objections and engage confidently with business and senior stakeholders
• Manage leads, opportunities, follow-ups and pipeline in CRM
• Meet targets across qualified opportunities, meetings, pipeline and revenue

REQUIREMENTS

• 1-3+ years of experience in B2B SaaS, technology sales, inside sales, SDR/BDR or similar
• Strong familiarity with Microsoft Azure
• Experience selling to business, mid-market or enterprise customers
• Strong consultative selling, prospecting and discovery skillsFamiliarity with BANT, MEDDICC, MEDDPICC or similar qualification frameworks
• Strong communication, negotiation and objection-handling skills
• CRM experience such as Salesforce, HubSpot or Dynamics
• SaaS, AI, cloud, cybersecurity or technology sales experience is a plus
• Proven track record of achieving sales or pipeline targets

OTHER INFORMATIONS

• Working Arrangement: Fully on-site
• Working Hours: Monday-Friday, 6am-3pm/7am-4pm

Only shortlisted candidates will be contacted