Assistant Store Manager (Kundang)

eco-shop Malaysia; Rawang; On-site; MYR 50,000 - 73,000; Full time

Job summary

Eco-Shop Malaysia in Rawang is seeking a Store Operations Manager with 2+ years of retail experience. You will oversee stock, cash handling, staffing, scheduling, and KPI reporting to ensure smooth daily operations.

The role requires strong English and Bahasa Malaysia, staff leadership, and familiarity with inventory processes, including GTN updates, stock adjustments, and timely reporting. Willing to work at Eco-Shop in Rawang.

Qualifications

• Must have 2+ years in retail or similar industry.
• Proficiency in English and Bahasa Malaysia.
• Skilled in staff management and work scheduling.
• Familiar with operational processes and inventory management.
• Experience as PIC is advantageous.

Responsibilities

• Oversee store operations, stock storage and daily tasks.
• Manage stock transfers, GTN updates, Stock Adjustments and damaged goods.
• Lead staff scheduling, monitor KPIs and enforce disciplinary actions.
• Coordinate overtime, recruitment reporting and team performance.
• Handle cash management and daily sales reporting with the Area Manager.

Skills

staff management

inventory management

work scheduling

English

Bahasa Malaysia

Education

SPM/ Diploma/ Degree

Job description

Jora Malaysia will close on 9th September 2026. Thank you for being with us, we are cheering you on as you continue your career journey.

Ensure accurate stock management by updating the Goods Transfer Note (GTN) in advance, recording product issues with Stock Adjustments, and verifying quantity changes via Transfer Notes.

Follow the First In, First Out (FIFO) method for stock storage, and promptly report any issues to the Area/Assistant Area Manager.

Oversee staff scheduling, ensure completion of daily task and monitor Key Performance Indicators (KPIs), including sales targets, customer service and disciplinary actions.

Coordinate staff overtime schedules and manage recruitment reporting to the Area Manager.

Able to leads 10- 15 employees.

(C) STORE OPERATIONS MANAGEMENT

Execute daily tasks using relevant apps provided, ensuring proper arrangement of items, managing supplier deliveries, and handling damaged goods.

Complete administrative duties, including E-Ticketing for stock requests and submitting feedback forms via portal.

(D) STORE MAINTENANCE

Oversee store maintenance, fire extinguisher management, and ensure daily cleanliness and tidiness.

(E) CASH MANAGEMENT

Oversee cash management by ensuring safe deposits are accurate and handling Daily Sales Form (BJH) reports with Area/Assistant Area Manager.

Manage utility bills and perform daily reviews of the cashier’s logbook for transaction accuracy.

Requirements:

Candidates must possess at least an SPM/Diploma/Degree.

Proficient in both English and Bahasa Malaysia.

Skilled in staff management, as this position involves managing the store team.

Familiar with operational processes, such as work scheduling and inventory management.

Experience as a Person-In-Charge (PIC) in previous employment is an advantage.

Willing to work at Eco-Shop in Rawang.

Possess more than 2 years of experience in the retail or similar industry.