Assistant Store Manager (Sri Gading)

eco-shop Malaysia; Batu Pahat; On-site; MYR 45,000 - 64,000; Full time

Job summary

eco-shop Malaysia in Sri Gading, Johor, seeks a Store Operations Manager to oversee daily store activities and staff. You will manage stock, sales targets, and customer service, ensuring efficient operations and accurate reporting.

Requirements include SPm/Diploma/Degree, fluency in English and Bahasa Malaysia, and strong staff management skills. Experience as PIC is a plus; the role is based on-site at Eco-Shop in Johor.

Qualifications

• Candidates must possess at least an SPm/Diploma/Degree.
• Proficient in both English and Bahasa Malaysia.
• Skilled in staff management.
• Familiar with operational processes, such as work scheduling and inventory management.
• Experience as a Person-In-Charge (PIC) in previous employment is an advantage.

Responsibilities

• Update GTN in advance to ensure accurate stock management.
• Record product issues with stock adjustments and verify quantity changes via transfer notes.
• Follow FIFO for stock storage and report issues to Area/Assistant Area Manager.
• Oversee staff scheduling, monitor KPIs, and address disciplinary actions.
• Coordinate staff overtime and assist in recruitment reporting to Area Manager.
• Lead a team of up to 10 employees.

Skills

Staff management

Inventory management

Work scheduling

Disciplinary actions

Operational processes

Education

SPM/Diploma/Degree

Job description

Jora Malaysia will close on 9th September 2026. Thank you for being with us, we are cheering you on as you continue your career journey.

Ensure accurate stock management by updating the Goods Transfer Note (GTN) in advance, recording product issues with Stock Adjustments, and verifying quantity changes via Transfer Notes.

Follow the First In, First Out (FIFO) method for stock storage, and promptly report any issues to the Area/Assistant Area Manager.

Oversee staff scheduling, ensure completion of daily task and monitor Key Performance Indicators (KPIs), including sales targets, customer service and disciplinary actions.

Coordinate staff overtime schedules and manage recruitment reporting to the Area Manager.

Able to leads 10 employees.

(C) STORE OPERATIONS MANAGEMENT

Execute daily tasks using relevant apps provided, ensuring proper arrangement of items, managing supplier deliveries, and handling damaged goods.

Complete administrative duties, including E-Ticketing for stock requests and submitting feedback forms via portal.

(D) STORE MAINTENANCE

Oversee store maintenance, fire extinguisher management, and ensure daily cleanliness and tidiness.

(E) CASH MANAGEMENT

Oversee cash management by ensuring safe deposits are accurate and handling Daily Sales Form (BJH) reports with Area/Assistant Area Manager.

Manage utility bills and perform daily reviews of the cashier’s logbook for transaction accuracy.

Requirements:

Candidates must possess at least an SPM/Diploma/Degree.

Proficient in both English and Bahasa Malaysia.

Skilled in staff management, as this position involves managing the store team.

Familiar with operational processes, such as work scheduling and inventory management.

Experience as a Person-In-Charge (PIC) in previous employment is an advantage.

Willing to work at Eco-Shop in Sri Gading, Johor

Possess more than 2 years of experience in the retail or similar industry.