Assistant Store Manager (Nibong Tebal)

eco-shop Malaysia; Penang; On-site; MYR 60,000 - 80,000; Full time

Benefits offered by this job

Opportunities for career advancement

Health and wellness benefits

Annual Leave

EPF

SOCSO

Salary Increment

Monthly Performance Incentive

Yearly Bonus

Training Provided

Overtime Pay

Job summary

Jora Malaysia is seeking a Store Operations Manager in Penang to oversee stock receiving, QTN/GTN accuracy, FIFO storage, and store maintenance. You will manage a store team, monitor KPIs, coordinate overtime and recruitment reporting, and ensure accurate cash handling and daily sales processes.

The role requires leadership of about 10 staff, strong English and Bahasa Malaysia, and experience in retail or similar environments.

Qualifications

• Must possess at least SPM/Diploma/Degree.
• Proficient in English and Bahasa Malaysia.
• Skilled in staff management and leadership.
• Familiar with operational processes like scheduling and inventory management.
• Experience as PIC is an advantage.
• Strong management skills.
• Over 2 years of experience in retail or similar industry.

Responsibilities

• Oversee stock receiving, stock adjustments, GTN accuracy and FIFO storage.
• Oversee staff scheduling and ensure daily tasks are completed; monitor KPIs.
• Coordinate overtime and recruitment reporting to Area Manager.
• Able to lead 10 employees.
• Store operations management: daily tasks, supplier deliveries, damaged goods.
• Great cash management including BJH reports and deposits.
• Store maintenance and cleanliness; fire extinguisher management.
• Complete administrative duties including E-Ticketing.

Skills

Stock management

FIFO

Lead 10 staff

Staff management

KPI monitoring

Recruitment coordination

English proficiency

Bahasa Malaysia proficiency

Education

SPM/Diploma/Degree

Job description

Jora Malaysia will close on 9th September 2026. Thank you for being with us, we are cheering you on as you continue your career journey.

Ensureaccurate stock management by updating theGoods Transfer Note(GTN) in advance, recording product issues with Stock Adjustments, and verifying quantity changes via Transfer Notes.

Follow the First In, First Out (FIFO)method for stock storage, and promptly report any issues to the Area/Assistant Area Manager.

Oversee staff scheduling, ensure completion of daily task and monitorKey Performance Indicators (KPIs),including sales targets, customer service and disciplinary actions.

Coordinatestaff overtimeschedules and manage recruitment reporting to the Area Manager.

Able to leads10employees.

(C) STORE OPERATIONS MANAGEMENT

Execute daily tasks using relevant apps provided, ensuring proper arrangement of items, managing supplier deliveries, and handling damaged goods.

Completeadministrative duties, including E-Ticketing for stock requests and submitting feedback forms via portal.

(D) STORE MAINTENANCE

Overseestore maintenance, fire extinguisher management, and ensure daily cleanliness and tidiness.

(E) CASH MANAGEMENT

Overseecash managementby ensuring safe deposits are accurate and handling Daily Sales Form (BJH) reports with Area/Assistant Area Manager.

Manage utility bills and perform daily reviews of the cashier’s logbook for transaction accuracy.

Requirement

(A) STOCK RECEIVING MANAGEMENT

• Ensureaccurate stock management by updating theGoods Transfer Note(GTN) in advance, recording product issues with Stock Adjustments, and verifying quantity changes via Transfer Notes.

• Follow the First In, First Out (FIFO)method for stock storage, and promptly report any issues to the Area/Assistant Area Manager.

(B) STAFF MANAGEMENT

• Oversee staff scheduling, ensure completion of daily task and monitorKey Performance Indicators (KPIs),including sales targets, customer service and disciplinary actions.

• Coordinatestaff overtimeschedules and manage recruitment reporting to the Area Manager.

• Able to leads10employees.

(C) STORE OPERATIONS MANAGEMENT

• Execute daily tasks using relevant apps provided, ensuring proper arrangement of items, managing supplier deliveries, and handling damaged goods.

• Completeadministrative duties, including E-Ticketing for stock requests and submitting feedback forms via portal.

(D) STORE MAINTENANCE

• Overseestore maintenance, fire extinguisher management, and ensure daily cleanliness and tidiness.

(E) CASH MANAGEMENT

• Overseecash managementby ensuring safe deposits are accurate and handling Daily Sales Form (BJH) reports with Area/Assistant Area Manager.

• Manage utility bills and perform daily reviews of the cashier’s logbook for transaction accuracy.

Responsibility

• Candidates must possess at least anSPM/Diploma/Degree.

• Proficient in bothEnglishandBahasa Malaysia.

• Skilled instaff management, as this position involves managing the store team.

• Familiar withoperational processes, such as work scheduling and inventory management.

• Experience as a Person-In-Charge (PIC)in previous employment is an advantage.

• Strongmanagement skill

• Possessmore than 2 years of experience in the retail or similar industry.

Benefits

• Opportunities for career advancement
• Health and wellness benefits
• Annual Leave
• EPF
• SOCSO
• Salary Increment
• Monthly Performance Incentive
• Yearly Bonus
• Training Provided
• Overtime Pay