Assistant Store Manager (Kuala Selangor)

eco-shop Malaysia; Kuala Selangor; On-site; MYR 50,000 - 73,000; Full time

Job summary

Eco-Shop Malaysia in Kuala Selangor is seeking a Store Operations Manager to oversee daily store activities, lead a team of 10–15 staff, and ensure efficient stock control using FIFO principles.

You will coordinate stock transfers, manage supplier deliveries, handle cash deposits, and ensure accurate daily reporting. The role requires at least SPM/ Diploma/ Degree, fluency in English and Bahasa Malaysia, and prior PIC experience is a plus.

Qualifications

• Candidates must possess at least an SPm/Diploma/Degree.
• Proficient in English and Bahasa Malaysia.
• Skilled in staff management and leadership.
• Experience as PIC in retail is an advantage.

Responsibilities

• Ensure accurate stock management and FIFO storage.
• Oversee staff scheduling and daily task completion.
• Monitor KPIs including sales targets and customer service.
• Handle cash management and daily sales reporting with Area Manager.
• Coordinate staff overtime and recruitment reporting.
• Manage store maintenance, supplier deliveries, and damaged goods.

Skills

Staff management

Education

SPM/Diploma/Degree

Job description

Jora Malaysia will close on 9th September 2026. Thank you for being with us, we are cheering you on as you continue your career journey.

Ensure accurate stock management by updating the Goods Transfer Note (GTN) in advance, recording product issues with Stock Adjustments, and verifying quantity changes via Transfer Notes.

Follow the First In, First Out (FIFO) method for stock storage, and promptly report any issues to the Area/Assistant Area Manager.

Oversee staff scheduling, ensure completion of daily task and monitor Key Performance Indicators (KPIs), including sales targets, customer service and disciplinary actions.

Coordinate staff overtime schedules and manage recruitment reporting to the Area Manager.

Able to leads 10- 15 employees.

(C) STORE OPERATIONS MANAGEMENT

Execute daily tasks using relevant apps provided, ensuring proper arrangement of items, managing supplier deliveries, and handling damaged goods.

Complete administrative duties, including E-Ticketing for stock requests and submitting feedback forms via portal.

(D) STORE MAINTENANCE

Oversee store maintenance, fire extinguisher management, and ensure daily cleanliness and tidiness.

(E) CASH MANAGEMENT

Oversee cash management by ensuring safe deposits are accurate and handling Daily Sales Form (BJH) reports with Area/Assistant Area Manager.

Manage utility bills and perform daily reviews of the cashier’s logbook for transaction accuracy.

Requirements:

Candidates must possess at least an SPM/Diploma/Degree.

Proficient in both English and Bahasa Malaysia.

Skilled in staff management, as this position involves managing the store team.

Familiar with operational processes, such as work scheduling and inventory management.

Experience as a Person-In-Charge (PIC) in previous employment is an advantage.

Willing to work at Eco-Shop in Kuala Selangor.

Possess more than 2 years of experience in the retail or similar industry.