Assistant Store Manager (Senai)

eco-shop Malaysia; Kulai; On-site; MYR 39,000 - 84,000; Full time

Job summary

Eco-Shop Malaysia seeks a Store Operations Manager to oversee daily retail operations at our Senai, Johor location. You will manage stock, staff, cash, and maintenance to ensure smooth store performance.

The role requires experience in retail operations, strong leadership, and bilingual communication in English and Bahasa Malaysia. You will coordinate scheduling, achieve KPIs, and report to the Area Manager.

Qualifications

• Candidates must possess at least an SPM/Diploma/Degree.
• Proficient in both English and Bahasa Malaysia.
• Skilled in staff management, as this position involves managing the store team.
• Familiar with operational processes, such as work scheduling and inventory management.

Responsibilities

• Oversee stock management and FIFO compliance.
• Coordinate staff overtime schedules and recruitment reporting.
• Manage cash handling and Daily Sales Form (BJH) reports.
• Oversee store maintenance, fire extinguisher management, and cleanliness.
• Execute administrative duties including E-Ticketing for stock requests.

Skills

staff management

inventory management

store maintenance

cash management

English

Bahasa Malaysia

work scheduling

Education

SPM/Diploma/Degree

Job description

Jora Malaysia will close on 9th September 2026. Thank you for being with us, we are cheering you on as you continue your career journey.

Ensure accurate stock management by updating the Goods Transfer Note (GTN) in advance, recording product issues with Stock Adjustments, and verifying quantity changes via Transfer Notes.

Follow the First In, First Out (FIFO) method for stock storage, and promptly report any issues to the Area/Assistant Area Manager.

Oversee staff scheduling, ensure completion of daily task and monitor Key Performance Indicators (KPIs), including sales targets, customer service and disciplinary actions.

Coordinate staff overtime schedules and manage recruitment reporting to the Area Manager.

Able to leads 10- 15 employees.

(C) STORE OPERATIONS MANAGEMENT

Execute daily tasks using relevant apps provided, ensuring proper arrangement of items, managing supplier deliveries, and handling damaged goods.

Complete administrative duties, including E-Ticketing for stock requests and submitting feedback forms via portal.

(D) STORE MAINTENANCE

Oversee store maintenance, fire extinguisher management, and ensure daily cleanliness and tidiness.

(E) CASH MANAGEMENT

Oversee cash management by ensuring safe deposits are accurate and handling Daily Sales Form (BJH) reports with Area/Assistant Area Manager.

Manage utility bills and perform daily reviews of the cashier’s logbook for transaction accuracy.

Requirements

Candidates must possess at least an SPM/Diploma/Degree.

Proficient in both English and Bahasa Malaysia.

Skilled in staff management, as this position involves managing the store team.

Familiar with operational processes, such as work scheduling and inventory management.

Experience as a Person-In-Charge (PIC) in previous employment is an advantage.

Willing to work at Eco-Shop in Senai, Johor.

Possess more than 2 years of experience in the retail or similar industry.