Assistant Store Manager (Kota Kinabalu)

ECO-SHOP Marketing Berhad (Retail); West Coast Division; On-site; MYR 39,000 - 61,000; Full time

Benefits offered by this job

Monthly performance incentive

Commission

On-going Training & Development

Health and wellness benefits

Yearly performance Bonus

Job summary

Eco-Shop Marketing Berhad is seeking an Assistant Store Manager in Kota Kinabalu, Sabah to oversee daily store operations, inventory control and staff management. The role requires leading a 10-15 person team, coordinating scheduling and ensuring KPI targets are met for sales and service.

You will oversee stock processes, cash handling, supplier deliveries, E-Ticketing, and maintain store standards. A SPM/ Diploma/ Degree and bilingual ability are essential for success.

Qualifications

• Candidate must be capable of leading and coordinating a store team.
• Proficiency in English and Bahasa Malaysia is required.
• Experience in scheduling, inventory control and operational processes is preferred.

Responsibilities

• Update GTN to ensure accurate stock management and record stock adjustments.
• Apply FIFO for stock storage and report issues promptly to management.
• Supervise daily tasks, monitor KPIs, sales targets, customer service and disciplinary actions.
• Coordinate staff overtime and recruitment reporting to Area Manager.
• Lead a team of 10-15 employees and manage daily store operations.
• Handle cash management, daily sales forms, supplier deliveries and damaged goods.

Skills

Staff management

Inventory management

English

Bahasa Malaysia

Work scheduling

PIC experience

Education

SPM/Diploma/Degree

Job description

Ensure accurate stock management by updating the Goods Transfer Note (GTN) in advance, recording product issues with Stock Adjustments, and verifying quantity changes via Transfer Notes.

Follow the First In, First Out (FIFO) method for stock storage, and promptly report any issues to the Area/Assistant Area Manager.

Oversee staff scheduling, ensure completion of daily task and monitor Key Performance Indicators (KPIs), including sales targets, customer service and disciplinary actions.

Coordinate staff overtime schedules and manage recruitment reporting to the Area Manager.

Able to leads 10- 15 employees.

(C) STORE OPERATIONS MANAGEMENT

Execute daily tasks using relevant apps provided, ensuring proper arrangement of items, managing supplier deliveries, and handling damaged goods.

Complete administrative duties, including E-Ticketing for stock requests and submitting feedback forms via portal.

(D) STORE MAINTENANCE

Oversee store maintenance, fire extinguisher management, and ensure daily cleanliness and tidiness.

(E) CASH MANAGEMENT

Oversee cash management by ensuring safe deposits are accurate and handling Daily Sales Form (BJH) reports with Area/Assistant Area Manager.

Manage utility bills and perform daily reviews of the cashier’s logbook for transaction accuracy.

Requirements:

Candidates must possess at least an SPM/Diploma/Degree.

Proficient in both English and Bahasa Malaysia.

Skilled in staff management, as this position involves managing the store team.

Familiar with operational processes, such as work scheduling and inventory management.

Experience as a Person-In-Charge (PIC) in previous employment is an advantage.

Willing to work at Eco-Shop in Kota Kinabalu, Sabah.

Possess more than 2 years of experience in the retail or similar industry.

Opportunities for career advancement

Monthly performance incentive

Commission

On-going Training & Development

Health and wellness benefits

Yearly performance Bonus

Supermarkets, Grocery & Petrol Retailing 5,001-10,000 employees

Empowering From Humble Beginnings

In the realm of renowned local brands, none shines brighter than eco-shop. Established in 2003, our founder, Dato’ Sri Lee Kar Whatt, is resolute in delivering top-quality products at the most accessible prices. Till now eco-shop has grown to over 400 outlets nationwide and employing more than 8,000 people.

Eco-Shop has more than 10,000 products to offer, from food, to household items, basic hardware, stationeries and even cat food and accessories. All the products are offered at affordable prices, making it the most desired shopping destination for everyone’s daily essentials.

Empowering From Humble Beginnings

In the realm of renowned local brands, none shines brighter than eco-shop. Established in 2003, our founder, Dato’ Sri Lee Kar Whatt, is resolute in delivering top-quality products at the most accessible prices. Till now eco-shop has grown to over 400 outlets nationwide and employing more than 8,000 people.

Eco-Shop has more than 10,000 products to offer, from food, to household items, basic hardware, stationeries and even cat food and accessories. All the products are offered at affordable prices, making it the most desired shopping destination for everyone’s daily essentials.

What can I earn as an Assistant Store Manager