Assistant Store Manager (Seremban)

ECO-SHOP Marketing Berhad (Retail); Seremban; On-site; MYR 50,000 - 73,000; Full time

Benefits offered by this job

Monthly performance incentive

Commission

On-going Training & Development

Health and wellness benefits

Job summary

Eco-Shop in Seremban is seeking a Store Operations Manager to oversee daily retail activities, stock control, cash handling, and staff supervision. You will ensure efficient stock movement, accurate documentation, and timely reporting of issues to senior management.

The role requires leadership of a 10-person team, strong organizational skills, and a focus on KPIs such as sales targets and customer service. Experience in PIC roles and familiarity with store processes are preferred.

Qualifications

• Candidates must possess at least an SPM/Diploma/Degree.
• Proficient in both English and Bahasa Malaysia.
• Skilled in staff management, as this position involves managing the store team.
• Familiar with operational processes, such as work scheduling and inventory management.
• Experience as a Person-In-Charge (PIC) in previous employment is an advantage.
• Willing to work at Eco-Shop in Seremban.
• Possess more than 2 years of experience in the retail or similar industry.

Responsibilities

• Ensure accurate stock management by updating GTN in advance and recording product issues with stock adjustments.
• Follow FIFO for stock storage and report issues to the Area Manager.
• Oversee staff scheduling, monitor KPIs, and manage sales targets and customer service.
• Coordinate staff overtime schedules and recruitment reporting to the Area Manager.
• Lead a team of 10 employees and support daily operations.
• Handle store maintenance, cash management, and daily cash reconciliations.

Skills

Staff management

Inventory management

Work scheduling

English proficiency

Bahasa Malaysia proficiency

Education

SPM/Diploma/Degree

Job description

Ensure accurate stock management by updating the Goods Transfer Note (GTN) in advance, recording product issues with Stock Adjustments, and verifying quantity changes via Transfer Notes.

Follow the First In, First Out (FIFO) method for stock storage, and promptly report any issues to the Area/Assistant Area Manager.

Oversee staff scheduling, ensure completion of daily task and monitor Key Performance Indicators (KPIs), including sales targets, customer service and disciplinary actions.

Coordinate staff overtime schedules and manage recruitment reporting to the Area Manager.

Able to leads 10 employees.

(C) STORE OPERATIONS MANAGEMENT

Execute daily tasks using relevant apps provided, ensuring proper arrangement of items, managing supplier deliveries, and handling damaged goods.

Complete administrative duties, including E-Ticketing for stock requests and submitting feedback forms via portal.

(D) STORE MAINTENANCE

Oversee store maintenance, fire extinguisher management, and ensure daily cleanliness and tidiness.

(E) CASH MANAGEMENT

Oversee cash management by ensuring safe deposits are accurate and handling Daily Sales Form (BJH) reports with Area/Assistant Area Manager.

Manage utility bills and perform daily reviews of the cashier’s logbook for transaction accuracy.

Requirements:

Candidates must possess at least an SPM/Diploma/Degree.

Proficient in both English and Bahasa Malaysia.

Skilled in staff management, as this position involves managing the store team.

Familiar with operational processes, such as work scheduling and inventory management.

Experience as a Person-In-Charge (PIC) in previous employment is an advantage.

Willing to work at Eco-Shop in Seremban.

Possess more than 2 years of experience in the retail or similar industry.

Opportunities for career advancement

Monthly performance incentive

Commission

On-going Training & Development

Health and wellness benefits

Empowering From Humble Beginnings

In the realm of renowned local brands, none shines brighter than eco-shop. Established in 2003, our founder, Dato’ Sri Lee Kar Whatt, is resolute in delivering top-quality products at the most accessible prices. Till now eco-shop has grown to over 400 outlets nationwide and employing more than 8,000 people.

Eco-Shop has more than 10,000 products to offer, from food, to household items, basic hardware, stationeries and even cat food and accessories. All the products are offered at affordable prices, making it the most desired shopping destination for everyone’s daily essentials.

Empowering From Humble Beginnings

In the realm of renowned local brands, none shines brighter than eco-shop. Established in 2003, our founder, Dato’ Sri Lee Kar Whatt, is resolute in delivering top-quality products at the most accessible prices. Till now eco-shop has grown to over 400 outlets nationwide and employing more than 8,000 people.

Eco-Shop has more than 10,000 products to offer, from food, to household items, basic hardware, stationeries and even cat food and accessories. All the products are offered at affordable prices, making it the most desired shopping destination for everyone’s daily essentials.