Assistant Store Manager (M3 Mall)

ECO-SHOP Marketing Berhad (Retail); Kuala Lumpur; On-site; MYR 67,000 - 100,000; Full time

Benefits offered by this job

Monthly performance incentive

Commission

Training & Development

Health and wellness benefits

Job summary

Eco-Shop in Kuala Lumpur is seeking a Store Operations Manager to oversee daily store functions, stock control, and staff scheduling.

You will ensure accurate stock management via GTN and stock adjustments, apply FIFO, manage cash deposits, and monitor KPIs such as sales and service quality, while coordinating overtime and recruitment with the Area Manager.

Qualifications

• Candidates must have at least SPM/ Diploma/ Degree.
• Proficient in English and Bahasa Malaysia.
• Experience as PIC is an advantage.
• Willing to work at Eco-Shop in Taman Melati, Selangor.
• Over 2 years of experience in retail or similar industry.

Responsibilities

• Manage stock using GTN, stock adjustments, and transfer notes.
• Follow FIFO for stock storage and report issues promptly.
• Oversee staff scheduling and ensure daily tasks are completed; monitor KPIs.
• Coordinate staff overtime and recruitment reporting to Area Manager.
• Lead 10–15 employees.
• Handle cash management and daily sales reports with Area Manager.

Skills

Staff management

Inventory management

Work scheduling

English

Bahasa Malaysia

KPI monitoring

Education

SPM/Diploma/Degree

Tools

E-Ticketing portal

POS system

Job description

Ensure accurate stock management by updating the Goods Transfer Note (GTN) in advance, recording product issues with Stock Adjustments, and verifying quantity changes via Transfer Notes.

Follow the First In, First Out (FIFO) method for stock storage, and promptly report any issues to the Area/Assistant Area Manager.

Oversee staff scheduling, ensure completion of daily task and monitor Key Performance Indicators (KPIs), including sales targets, customer service and disciplinary actions.

Coordinate staff overtime schedules and manage recruitment reporting to the Area Manager.

Able to leads 10- 15 employees.

(C) STORE OPERATIONS MANAGEMENT

Execute daily tasks using relevant apps provided, ensuring proper arrangement of items, managing supplier deliveries, and handling damaged goods.

Complete administrative duties, including E-Ticketing for stock requests and submitting feedback forms via portal.

(D) STORE MAINTENANCE

Oversee store maintenance, fire extinguisher management, and ensure daily cleanliness and tidiness.

(E) CASH MANAGEMENT

Oversee cash management by ensuring safe deposits are accurate and handling Daily Sales Form (BJH) reports with Area/Assistant Area Manager.

Manage utility bills and perform daily reviews of the cashier’s logbook for transaction accuracy.

Requirements:

Candidates must possess at least an SPM/Diploma/Degree.

Proficient in both English and Bahasa Malaysia.

Skilled in staff management, as this position involves managing the store team.

Familiar with operational processes, such as work scheduling and inventory management.

Experience as a Person-In-Charge (PIC) in previous employment is an advantage.

Willing to work at Eco-Shop in Taman Melati, Selangor.

Possess more than 2 years of experience in the retail or similar industry.

Opportunities for career advancement

• Monthly performance incentive
• Commission
• On-going Training & Development
• Health and wellness benefits

Empowering From Humble Beginnings

In the realm of renowned local brands, none shines brighter than eco-shop. Established in 2003, our founder, Dato’ Sri Lee Kar Whatt, is resolute in delivering top-quality products at the most accessible prices. Till now eco-shop has grown to over 400 outlets nationwide and employing more than 8,000 people.

Eco-Shop has more than 10,000 products to offer, from food, to household items, basic hardware, stationeries and even cat food and accessories. All the products are offered at affordable prices, making it the most desired shopping destination for everyone’s daily essentials.

Empowering From Humble Beginnings

In the realm of renowned local brands, none shines brighter than eco-shop. Established in 2003, our founder, Dato’ Sri Lee Kar Whatt, is resolute in delivering top-quality products at the most accessible prices. Till now eco-shop has grown to over 400 outlets nationwide and employing more than 8,000 people.

Eco-Shop has more than 10,000 products to offer, from food, to household items, basic hardware, stationeries and even cat food and accessories. All the products are offered at affordable prices, making it the most desired shopping destination for everyone’s daily essentials.