Assistant Sales Manager, PF

RHB Bank Berhad; Malaysia; On-site; MYR 42,000 - 66,000; Full time

Job summary

RHB Group is seeking an Assistant Sales Manager, PF to drive Personal Financing product sales, enhance performance, and deliver exceptional customer experiences. You will lead sales initiatives and ensure compliance with bank standards.

Responsibilities include promoting PF, cross-selling retail products, and maintaining an orderly sales centre. The role requires a degree or diploma, strong communication, and a service-oriented mindset in a fast-paced environment.

Qualifications

• Degree or Diploma holder.
• Highly motivated, success-driven, and able to work independently.
• Strong selling, negotiation, and interpersonal skills.
• Service-oriented mindset and goal-driven.

Responsibilities

• Promote and sell Personal Financing (PF) products to achieve individual sales targets and contribute to group targets.
• Deliver high-quality customer experience in line with bank standards and policies.
• Cross-sell other retail banking products (e.g., ASB, PF-i, credit cards) and maintain compliance with procedures.
• Ensure the sales centre operates smoothly and adheres to bank quality and standards.

Skills

Sales-driven

Negotiation

Interpersonal skills

Communication skills

Education

Degree or Diploma holder

Job description

About the Role

We are seeking a dynamic and results-oriented Assistant Sales Manager, PF to join RHB Banking Group. In this role, you will lead sales initiatives to promote Personal Financing (PF) products, drive sales performance, and ensure exceptional customer experience. You will also be responsible for cross-selling retail banking products and maintaining compliance with the Bank’s standards and policies.

What you will be doing

Sales Solicit and promote sales of Personal Financing (PF) products. Achieve individual sales targets and contribute towards the achievement of Group targets. Prepare and proactively execute sales plans for prospective customers using internal marketing and self-generated leads. Set appointments, conduct sales visits where necessary, and engage early with new-to-bank customers. Cross-sell other retail banking products such as ASB, PF-i, credit cards, and more.

Customer Service

Ensure a high standard of customer experience in line with the quality and standards set by the Bank.

Compliance

Ensure strict adherence to the Bank’s policies and procedures. Protect and uphold the image and brand of the Bank at all times.

Operations

Ensure that the physical sales centre or sales hub is well maintained in accordance with the Bank’s quality and standards.

What we're looking for

• Degree or Diploma holder.
• Highly motivated, success-driven, and able to work independently with minimal supervision.
• Comfortable engaging with people, passionate about sales, and accountable for delivering results.
• Strong selling, negotiation, and interpersonal skills with a service-oriented mindset.
• Demonstrates initiative, perseverance, and enthusiasm in achieving results in a fast-paced, demanding environment.
• Good communication skills.
• Basic understanding of finance and banking products.

A mantra for our clients, customers, partners and every member of the RHB family. Yes, you. Our employees are one of the reasons we are here today. Dynamic, forward-thinking and progressive, there is a reason why we are an award-winning financial institution. Join us today and be a part of a winning family. At RHB, we take pride in our people and our teams. Great relationships built on trust, a 'leading it right' environment, challenging assignments and a culture of excellence are the pillars to the dynamic and diversified workplace we call home.

As we grow towards realising our aspirations, we promise a workplace built on the five pillars - RHB Cares; RHB Leads; RHB Inspires; RHB Progresses; and RHB Rewards.