Assistant Sales Manager, PF-i

RHB Group; Perak; On-site; MYR 45,000 - 89,000; Full time

Job summary

RHB Banking Group in Malaysia is seeking an Assistant Sales Manager to drive PF product sales and meet business KPIs. The role targets new-to-bank customers and cross-sells retail banking products, supported by proactive sales planning and lead generation. Based in Perak, you will promote strong customer experiences and uphold brand standards.

You should have a Bachelor’s degree, 1 year in sales/service, and relevant licenses, with a motivated, decisive mindset and strong negotiation skills.

Qualifications

• Bachelor degree in a related field and relevant licenses for the portfolio.
• 1 year of experience in sales and customer service.
• Strong selling, negotiation and interpersonal skills.
• Self-motivated with a winning attitude and ability to work with minimal supervision.
• Comfortable engaging people and delivering results in a fast-paced environment.

Responsibilities

• Solicit and promote sales of Personal Financing (PF) products to achieve KPIs.
• Set appointments, conduct sales calls, and engage new-to-bank customers.
• Cross-sell other retail banking products and contribute to group targets.
• Prepare and execute sales plans using internal marketing and self-generated leads.
• Maintain a well-kept sales centre in line with Bank standards.

Skills

Strong selling skills

Negotiation skills

Interpersonal skills

Self-motivation

Relate to local community

Education

Bachelor Degree in related field

Job description

Key Responsibilities

• Solicit and promote sales of Personal Financing (PF) products to achieve business KPIs
• Solicit and promote sales of PF products
• Achieve individual sales targets and contribute towards to achievement of Group targets
• Prepare and pro-actively execute sales plans for prospective customers, using internal marketing as well as self-generated leads
• Set appointments, carry-out sales call visits where necessary, prospecting and early engagement with new to bank customers
• Cross selling of other retail banking products such as ASB, PF-i, Credit cards etc.

Customer Service

• Ensure high standard of customer experience in line with the quality and standards set by the Bank

Compliance

• Ensure compliance to the policies and procedures set by the Bank
• Protect the image and brand of the Bank

Operations

• Ensure that the physical sales centre or sales hub is well maintained in line with the quality and standards set by the Bank

Requirements

• Bachelor Degree - Any related field(s).
• 1 year of experience in sales and customer service related field
• Have the relevant licenses for the portfolio
• Highly motivated, winning attitude, success driven, self-initiated and able to work with minimal supervision
• Comfortable with engaging people, prefers doing sales and take personal responsibility on delivering results
• Strong selling and negotiation skills
• Strong interpersonal skills and service oriental
• Demonstrate initiative, perseverance and passion in delivering results within fast paced and highly demanding environment
• Ability to relate and connect to local community
• Basic understanding of finance and banking products
• Basic computer skills

What can I earn as an Assistant Sales Manager

RHB Banking Group is a leading regional financial services provider headquartered and listed in Malaysia. Established in 1913, we offer comprehensive banking solutions across retail, business, corporate, and Islamic banking. With a strong presence in Malaysia and nine ASEAN countries, we are committed to delivering simple, fast, and seamless experiences. Guided by our brand promise, "Together We Progress", we continue building a sustainable and inclusive future with our customers and stakeholders.

RHB Banking Group is a leading regional financial services provider headquartered and listed in Malaysia. Established in 1913, we offer comprehensive banking solutions across retail, business, corporate, and Islamic banking. With a strong presence in Malaysia and nine ASEAN countries, we are committed to delivering simple, fast, and seamless experiences. Guided by our brand promise, "Together We Progress", we continue building a sustainable and inclusive future with our customers and stakeholders.