Assistant Sales Manager

CRYSTAL CROWN HOTEL KUALA LUMPUR; Kepong; On-site; MYR 67,000 - 100,000; Full time

Job summary

The Crystal Crown Hotel Petaling Jaya is seeking an Assistant Sales Manager to support the Hotel Manager by driving sales, managing client relationships, and achieving targets. You will help develop sales strategies to increase revenue while delivering excellent guest service.

Responsibilities include building strong client relations, identifying new business opportunities, preparing proposals and contracts, coordinating with hotel departments, and reporting on sales activity.

Qualifications

• Minimum 2–4 years of sales experience.
• Strong communication, interpersonal, and negotiation skills.
• Ability to work under pressure and meet sales targets.
• Good organisational and time-management skills.
• Diploma or Degree in Business, Marketing, Hospitality, or a related field.
• Malaysian citizens only.
• Previous hotel industry experience preferred.
• Ability to speak Mandarin is an advantage.

Responsibilities

• Assist in achieving sales targets and overall business goals.
• Build and maintain strong relationships with existing clients.
• Identify new business opportunities and follow up on potential leads.
• Prepare sales reports, proposals, quotations, and contracts.
• Support the Hotel Manager in planning and implementing sales strategies.
• Handle customer enquiries and provide appropriate solutions.
• Coordinate with other hotel departments to ensure smooth operations and customer satisfaction.
• Attend sales meetings, networking events, exhibitions, and client visits when required.
• Monitor market trends and identify opportunities to increase hotel revenue.
• Maintain accurate records of client interactions, sales activities, and business opportunities.

Skills

Sales experience

Communication skills

Interpersonal skills

Negotiation skills

Education

Diploma or Degree in Business, Marketing, Hospitality, or a related field

Tools

Microsoft Office

Job description

The Assistant Sales Manager supports the Hotel Manager in driving sales, managing client relationships, and achieving sales targets. The role assists in developing sales strategies to increase revenue while ensuring excellent customer service.

Key Responsibilities

Assist in achieving sales targets and overall business goals.

Build and maintain strong relationships with existing clients.

Identify new business opportunities and follow up on potential leads.

Prepare sales reports, proposals, quotations, and contracts.

Support the Hotel Manager in planning and implementing sales strategies.

Handle customer enquiries and provide appropriate solutions.

Coordinate with other hotel departments to ensure smooth operations and customer satisfaction.

Attend sales meetings, networking events, exhibitions, and client visits when required.

Monitor market trends and identify opportunities to increase hotel revenue.

Maintain accurate records of client interactions, sales activities, and business opportunities.

Requirements

Minimum 2–4 years of sales experience, preferably in the hotel or hospitality industry.

Strong communication, interpersonal, and negotiation skills.

Ability to work under pressure and meet sales targets.

Good organisational and time-management skills.

Proficient in Microsoft Office, including Word, Excel, and PowerPoint.

Positive attitude with a strong customer-oriented mindset.

Diploma or Degree in Business, Marketing, Hospitality, or a related field.

Malaysian citizens only.

Previous hotel industry experience is preferred.

Ability to speak Mandarin will be an added advantage.

CHECK IN TO YOUR FUTURE..............

We are a leading BUSINESS CLASS HOTEL strategically positioned in the commercial hub of Petaling Jaya.

Opened in January 1995, The Crystal Crown Hotel, Petaling Jaya has fast established itself as a quality hotel equipped with facilities for the discerning modern business traveller.Comprising 300 tastefully appointed rooms, ranging from the Superior to Deluxe through to Junior Suites. Adding to this range would be the Executive Summit Floor, where emphasis has been on maximizing the comfort for all our guest. Given a 4 star rating has proven to our discerning guest our commitment to provide first rate quality service.For food connoiseurs, we provide international standard Chinese restaurant serving quality shark’s fin, abalone, Japanese restaurant offering sushi, yakitori, teppanyaki, sashimi and continental cuisines are being served in our coffee house.

Other facilities include business centre, shopping arcade, health spa, fun pub, beer garden, convention & banquet facilities, limousine/valet services and others.

CHECK IN TO YOUR FUTURE..............

We are a leading BUSINESS CLASS HOTEL strategically positioned in the commercial hub of Petaling Jaya.

Opened in January 1995, The Crystal Crown Hotel, Petaling Jaya has fast established itself as a quality hotel equipped with facilities for the discerning modern business traveller.Comprising 300 tastefully appointed rooms, ranging from the Superior to Deluxe through to Junior Suites. Adding to this range would be the Executive Summit Floor, where emphasis has been on maximizing the comfort for all our guest. Given a 4 star rating has proven to our discerning guest our commitment to provide first rate quality service.For food connoiseurs, we provide international standard Chinese restaurant serving quality shark’s fin, abalone, Japanese restaurant offering sushi, yakitori, teppanyaki, sashimi and continental cuisines are being served in our coffee house.

Other facilities include business centre, shopping arcade, health spa, fun pub, beer garden, convention & banquet facilities, limousine/valet services and others.

What can I earn as an Assistant Sales Manager