Assistant Retail Store Manager

PRISM+; Kuala Lumpur; On-site; MYR 60,000 - 90,000; Full time

Benefits offered by this job

Annual outpatient benefit

Birthday leave

Performance bonus

Annual increment

Job summary

PRISM+ Malaysia is seeking a passionate Retail Assistant Store Manager to accelerate growth in our retail segment. You will oversee sales channels, coach staff, and ensure excellent customer service while reporting to the Retail Store Manager.

This role requires at least 3 years of retail management, strong data skills, and fluency in English/Chinese/Malay, with a focus on stock, merchandising, and target achievement.

Qualifications

• 3+ years of managerial experience in retail.
• Proficient in Excel and PowerPoint.
• Experience with mall landlord relations is preferred.
• Data-driven with ability to forecast stock and trends.
• Strong communication skills in English, Chinese and Malay.

Responsibilities

• Manage daily cash register sales, counts, and reconciliations.
• Greet customers and provide high-quality service; recommend products.
• Handle opening and closing procedures in line with store policies.
• Ensure stock availability and replenish merchandise as needed.
• Lead and motivate the retail team to maintain merchandising and store standards.
• Recruit, train, and onboard new staff; create and manage store schedules.
• Set and monitor sales targets; drive improvements and report performance.

Job description

We are seeking a passionate Retail Assistant Store Manager who will be starting in PRISM+ Malaysia. Being a high growth electronics company, we are looking for a candidate who accelerate growth in our retail segment while providing insights and expertise on how to growth our retail business.
This driven and ambitious individual will be overseeing and maximizing sales of the company through the retail sales channels. Are you someone who is result-driven and enjoy helping customers to meet their needs and requirements? If your answer is "yes," we would like to welcome you onboard to join our dynamic team, where like-minded individuals work towards attaining the common goal. The candidate will be considered a key member of PRISM+ Malaysia and will report directly to the Retail Store Manager.

We are seeking a passionate Retail Assistant Store Manager who will be starting in PRISM+ Malaysia. Being a high growth electronics company, we are looking for a candidate who accelerate growth in our retail segment while providing insights and expertise on how to growth our retail business.
This driven and ambitious individual will be overseeing and maximizing sales of the company through the retail sales channels. Are you someone who is result-driven and enjoy helping customers to meet their needs and requirements? If your answer is "yes," we would like to welcome you onboard to join our dynamic team, where like-minded individuals work towards attaining the common goal. The candidate will be considered a key member of PRISM+ Malaysia and will report directly to the Retail Store Manager.

Responsibilities of a Assistant Retail Store Manager but are not limited to

• Manage, count, verify, and reconcile daily cash register sales
• Greet customers in a courteous and professional manner, while providing quality customer service; answer questions about products and recommend them accordingly
• Perform opening and closing procedures effectively according to store policies and procedures
• Process and replenish merchandise and ensured stock availability
• Co-Lead retail team to maintain visual merchandising and cleanliness standards of the store
• Create a positive work environment by motivating and encouraging the team to foster good relationships with one another
• Recruit and hire new store employees
• Responsible for training and onboarding new employees
• Create and manage store schedules
• Set, monitor and achieve/exceed retail sales targets to drive improvement in company ranking
• Provides timely sales reports and analysis, making recommendations and flagging risks regarding anticipated shortfalls
• Working close with company's management, plan and implement suitable incentives and push out plans to boost sales
  

Responsibilities of a Assistant Retail Store Manager but are not limited to

• Manage, count, verify, and reconcile daily cash register sales
• Greet customers in a courteous and professional manner, while providing quality customer service; answer questions about products and recommend them accordingly
• Perform opening and closing procedures effectively according to store policies and procedures

• Process and replenish merchandise and ensured stock availability
• Co-Lead retail team to maintain visual merchandising and cleanliness standards of the store
• Create a positive work environment by motivating and encouraging the team to foster good relationships with one another
• Recruit and hire new store employees
• Responsible for training and onboarding new employees
• Create and manage store schedules
• Set, monitor and achieve/exceed retail sales targets to drive improvement in company ranking
• Provides timely sales reports and analysis, making recommendations and flagging risks regarding anticipated shortfalls
• Working close with company's management, plan and implement suitable incentives and push out plans to boost sales
  

Requirements

• Minimum of 3 years of managerial experience in the retail industry
• Well versed in retail store processes and systems, proficient in Excel/ PowerPoint
• Prior experience in malls landlord relations
• Data-driven with ability to analyse data for stocks forecasting
• Strong Communication (English/Chinese/Malay) and people skills
• Passionate in engaging customers and providing excellent service
  

Benefits

• Annual outpatient benefit (Includes dental and optical benefits)

• Birthday leave
• Performance bonus
• Annual increment