Assistant Retail Store Manager (Sunway Velocity Mall)

Prism+; Kuala Lumpur; On-site; MYR 40,000 - 65,000; Full time

Benefits offered by this job

Outpatient benefits

Birthday leave

Performance bonus

Annual increment

Job summary

PRISM+ Malaysia is expanding its retail division and seeks a passionate Assistant Retail Store Manager. You will lead daily store operations, drive sales targets, train staff, and ensure excellent customer service.

The role requires at least 3 years of managerial experience in retail, proficiency in Excel and PowerPoint, and ability to analyze data for stock forecasting. This on-site position offers growth within a high-growth electronics company.

Qualifications

• Minimum of 3 years of managerial experience in the retail industry.
• Well versed in retail store processes and systems.
• Data-driven with ability to analyse data for stocks forecasting.
• Prior experience in malls landlord relations.
• Proficient in Excel/ PowerPoint.

Responsibilities

• Manages, counts, verifies, and reconciles daily cash register sales.
• Greets customers in a courteous and professional manner, while providing quality customer service and product recommendations.
• Performs opening and closing procedures according to store policies.
• Processes and replenish merchandise and ensures stock availability.
• Co-leads retail team to maintain visual merchandising and cleanliness standards.
• Creates a positive work environment by motivating and encouraging the team to foster good relationships.
• Responsible for training new employees.
• Sets and monitors retail sales targets to drive improvement in company ranking.
• Provides timely sales reports and analysis, flagging risks regarding shortfalls.

Skills

Strong communication

People management

Data analysis

Customer service orientation

Stock forecasting

Tools

Excel

PowerPoint

Job description

We are seeking a passionate Retail Assistant Store Manager who will be starting in this new division in PRISM+ Malaysia. Being a high growth electronics company, we are looking for a candidate who accelerate growth in our retail segment while providing insights and expertise on how to growth our retail business.

Responsibilities of a Assistant Retail Store Manager but are not limited to

• Manages, counts, verifies, and reconciles daily cash register sales
• Greets customers in a courteous and professional manner, while providing quality customer service, answer questions about products and recommend them accordingly
• Performs opening and closing procedures effectively according to store policies and procedures

• Processes and replenish merchandise and ensured stock availability
• Co‑Leads retail team to maintain visual merchandising and cleanliness standards of the store
• Creates a positive work environment by motivating and encouraging the team to foster good relationships with one another
• Responsible for training new employees
• Sets, monitors and achieves/exceeds retail sales targets to drive improvement in company ranking
• Provides timely sales reports and analysis, making recommendations and flagging risks regarding anticipated shortfalls.
• Works close with company’s management, plan and implement suitable incentives and push out plans to boost sales

• Minimum of 3 years of managerial experience in the retail industry

• Well versed in retail store processes and systems, proficient in Excel/ PowerPoint
• Prior experience in malls landlord relations
• Data-driven with ability to analyse data for stocks forecasting
• Strong Communication and people skills
• Passionate in engaging customers and providing excellent service

• Annual outpatient benefit (Includes dental and optical benefits)
• Birthday leave
• Performance bonus
• Annual increment