Assistant Retail Store Manager (Sunway Pyramid)

Prism Berhad; Selangor; On-site; MYR 50,000 - 78,000; Full time

Benefits offered by this job

Annual outpatient benefit (Includes...

Birthday leave

Job summary

Prism Berhad in Malaysia is seeking an Assistant Retail Store Manager for Sunway Pyramid Mall to oversee day-to-day operations, drive sales, and lead a dynamic team. The role requires 3+ years of retail leadership, strong data skills, and multilingual communication.

The successful candidate will report to the Retail Store Manager and contribute to delivering excellent customer experiences. Based in Selangor, the position offers an on-site role within a fast-growing electronics retailer, with

Qualifications

• Minimum of 3 years of managerial experience in retail.
• Proficient in store processes and systems; Excel/PowerPoint skills.
• Experience in malls landlord relations.
• Data-driven with stock forecasting analytics.
• Strong communication in English, Chinese, and Malay.
• Customer-focused with passion for service.

Responsibilities

• Oversee daily store operations and cash reconciliation.
• Lead and develop retail team, manage schedules, and recruitment.
• Drive sales targets and report performance with insights.

Skills

Retail management

Data analysis

Communication

Customer service

Multilingual (EN/CN/MY)

Tools

Excel/PowerPoint

Job description

Assistant Retail Store Manager (Sunway Pyramid)

We are seeking a passionate Retail Assistant Store Manager who will be starting in this retail division in PRISM+ Malaysia. Being a high growth electronics company, we are looking for a candidate who accelerate growth in our retail segment while providing insights and expertise on how to growth our retail business.

This driven and ambitious individual will be overseeing and maximizing sales of the company through the retail sales channel at Sunway Pyramid Mall. Are you someone who is result-driven and enjoy helping customers to meet their needs and requirements? If your answer is “yes,” we would like to welcome you onboard to join our dynamic team, where like-minded individuals work towards attaining the common goal. The candidate will be considered a key member of PRISM+ Malaysia and will report directly to the Retail Store Manager.

Responsibilities of a Retail Assistant Sales Manager but are not limited to:

Daily store operations

• Manage, count, verify, and reconcile daily cash register sales
• Greet customers in a courteous and professional manner, while providing quality customer service; answer questions about products and recommend them accordingly
• Perform opening and closing procedures effectively according to store policies and procedures
• Process and replenish merchandise and ensured stock availability

Team management

• Co-Lead retail team to maintain visual merchandising and cleanliness standards of the store
• Create a positive work environment by motivating and encouraging the team to foster good relationships with one another
• Recruit and hire new store employees
• Responsible for training and onboarding new employees
• Create and manage store schedules
• Set, monitor and achieve/exceed retail sales targets to drive improvement in company ranking
• Sales reporting: provides timely sales reports and analysis, making recommendations and flagging risks regarding anticipated shortfalls.
• Working close with company’s management, plan and implement suitable incentives and push out plans to boost sales

Sales

• Set, monitor and achieve/exceed retail sales targets to drive improvement in company ranking
• Sales reporting: provides timely sales reports and analysis, making recommendations and flagging risks regarding anticipated shortfalls.
• Working close with company’s management, plan and implement suitable incentives and push out plans to boost sales

Requirements

• Minimum of 3 years of managerial experience in the retail industry
• Well versed in retail store processes and systems, proficient in Excel/ PowerPoint
• Prior experience in malls landlord relations
• Data-driven with ability to analyse data for stocks forecasting
• Strong Communication (English/Chinese/Malay) and people skills
• Passionate in engaging customers and providing excellent service

Benefits

• Annual outpatient benefit (Includes dental and optical benefits)
• Birthday leave