Retail Assistant Store Manager - Growth & Leadership

Prism Berhad; Kuala Lumpur; On-site; MYR 50,000 - 80,000; Full time

Benefits offered by this job

Annual outpatient benefit (Includes d​

Birthday leave

Performance bonus

Annual increment

Job summary

PRISM+ Malaysia is seeking a passionate Assistant Retail Store Manager to lead the new PRISM+ retail division at Sunway Velocity Mall. You will manage daily store operations, coach the team, and drive sales performance while ensuring excellent customer service.

Responsibilities include cash handling, visual merchandising, stock replenishment, training new staff, and creating sales reports to inform management.

Qualifications

• Minimum of 3 years of managerial experience in the retail industry.
• Well versed in retail store processes and systems, proficient in Excel/ PowerPoint
• Prior experience in malls landlord relations
• Data-driven with ability to analyse data for stocks forecasting
• Strong Communication and people skills
• Passionate in engaging customers and providing excellent service

Responsibilities

• Manages, counts, verifies, and reconciles daily cash register sales.
• Greets customers in a courteous and professional manner, while providing quality customer service, answer questions about products and recommend them accordingly
• Performs opening and closing procedures effectively according to store policies and procedures
• Processes and replenish merchandise and ensured stock availability
• Co-Leads retail team to maintain visual merchandising and cleanliness standards of the store
• Creates a positive work environment by motivating and encouraging the team to foster good relationships with one another
• Responsible for training new employees
• Sets, monitors and achieves/exceeds retail sales targets to drive improvement in company ranking
• Provides timely sales reports and analysis, making recommendations and flagging risks regarding anticipated shortfalls.
• Works close with company’s management, plan and implement suitable incentives and push out plans to boost sales

Skills

Retail management

Customer service

Data analysis

Tools

Excel

PowerPoint

Job description

PRISM+ Malaysia is seeking a passionate Assistant Retail Store Manager to lead the new PRISM+ retail division at Sunway Velocity Mall. You will manage daily store operations, coach the team, and drive sales performance while ensuring excellent customer service.

Responsibilities include cash handling, visual merchandising, stock replenishment, training new staff, and creating sales reports to inform management.