Assistant Office Manager (Mandarin Speaker)

SRI KDU SDN BHD; Petaling Jaya; On-site; MYR 67,000 - 100,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Parking

Vision Insurance

Hospitalisation & Group Insurance

Job summary

Sri KDU Sdn Bhd, Kota Damansara, is seeking an Assistant Office Manager (Mandarin Speaker) to support the School Principal with day-to-day school office operations.

The role requires strong English and Mandarin, proactive organisation, and experience coordinating administrative services for students, parents, staff and visitors in a busy school environment.

Qualifications

• Minimum diploma or bachelor’s degree in a related field.
• Experience in school or education admin roles is preferred.
• Strong written and spoken English and Mandarin essential.

Responsibilities

• Manage and coordinate daily school office operations.
• Oversee front-office duties, enquiries, visitors and communications.
• Track requests via the ticketing system and ensure timely completion.
• Maintain office records, filing, and documentation practices.
• Supervise and support administrative staff in daily duties.
• Support principal with correspondence, meetings and schedules.
• Coordinate procurement, stationery and supplies for the office.
• Assist in meetings, events, Parent-Teacher Conferences and admin tasks.
• Prepare meeting minutes and follow-up actions where required.
• Handle confidential information with discretion and professionalism.

Skills

Bilingual English & Mandarin

Office administration

Coordination & logistics

Customer service

Education

Diploma / Bachelor's in Admin

Tools

MS Office Suite

School management systems

Job description

Assistant Office Manager (Mandarin Speaker)

About the Role

Sri KDU Sdn Bhd, Kota Damansara is looking to appoint a capable and service-oriented Assistant Office Manager (Mandarin Speaker) to support the School Principal in managing the day-to-day operations of the school office.

The successful candidate will play an important role in ensuring the effective delivery of administrative services to students, parents, staff, visitors and other stakeholders. This role is suitable for someone who is organised, professional, proactive and able to coordinate school office operations in a busy school environment.

About XCL Education Malaysia

Sri KDU Schools is part of XCL Education Malaysia.

XCL Education is a Southeast Asia-focused education group dedicated to equipping students with the tools, mindset, and exposure they need to confidently navigate the uncertain future, find their own place, and leave their own mark in the world.

About Sri KDU Schools, Kota Damansara

Sri KDU Schools, Kota Damansara has been building future leaders since 2003. Located on an award-winning campus in Kota Damansara, the school is known for its strong academic foundations, holistic education and commitment to developing character-driven leaders.

At Sri KDU, we believe that education is not only about academic success, but also about preparing students with the confidence, values and skills to succeed in life beyond school.

XCL Education Malaysia’s Vision, Mission and Promises

Vision:
XCL Education aspires to be a trusted and respected future-focused family of schools, fostering curiosity, excellence and creating life-shaping impact on our students, staff, and communities we serve.

Mission:
To empower a diverse and inclusive community of Safe, Happy and Successful learners who aspire to positively impact others.

Our Promises to Families:

Top Academic Outcomes
To gain access to world-class academic qualifications within a nurturing culture.

Future-Proof Preparation
To develop resilient students who have a clear sense of self and purpose, equipped with the skills to access top colleges and universities, build successful careers and thrive in life.

Holistic Character Development
To empower future leaders through immersive learning experiences to realise their full potential.

Welfare and Safeguarding
To safeguard and ensure the wellbeing of our students by adopting evidence-based practices aligned to international safety standards.

Continuous Improvement
To relentlessly pursue continuous improvement by gathering parent and student feedback, measuring outcomes, and being accountable for our actions.

Key Responsibilities

The successful candidate will be responsible for:

Managing and coordinating the daily operations of the school office to ensure smooth, efficient and professional administrative support.

Overseeing front-office duties, including handling enquiries, receiving visitors, managing correspondence and maintaining a welcoming office environment.

Monitoring and managing administrative requests through the Ticketing System, ensuring requests are recorded, assigned, followed up and completed within a reasonable timeframe.

Maintaining proper office processes, records, filing systems, communication channels and documentation practices.

Supervising, guiding and supporting office administrative staff in carrying out daily school office and administrative duties.

Allocating tasks, monitoring work progress and ensuring administrative deadlines and service expectations are met.

Supporting parent, student and staff communication through the approved school systems and communication channels.

Ensuring accurate and timely updating of student attendance records, including late coming, early exit, planned absence and other attendance-related matters.

Providing direct administrative support to the School Principal in relation to school operations, correspondence, reports, schedules, meetings, documentation and follow-up matters.

Coordinating procurement, stationery, office supplies, teaching resources, Purchase Requisitions and related administrative records.

Supporting the administrative arrangements for school meetings, events, workshops, Parent Teacher Conferences, orientation programmes and other school activities.

Attending meetings where required and preparing accurate minutes, action points and follow-up records.

Providing administrative support for examinations, yearbook coordination, documentation, audits, internal reviews and school records where required.

Liaising professionally with parents, students, staff, internal departments, vendors and external stakeholders.

Handling confidential and sensitive information with discretion, professionalism and integrity.

Working in line with the school’s policies, procedures, safeguarding expectations, confidentiality requirements and service standards.

Undertaking any other duties appropriate to the level of the role as reasonably requested by the School Principal.

Requirements

The ideal candidate should have:

Minimum Diploma or Bachelor’s Degree in Business Administration, Office Management, Education Administration, Management or a related field.

Relevant administrative experience, preferably in a school, education, customer service, office administration or service-based environment.

Experience coordinating or managing daily office administration operations.

Experience supervising, guiding or coordinating the work of administrative staff.

Experience supporting a Principal, senior leader, manager or head of department in administrative and operational matters.

Good command of written and spoken in English and Mandarin.

Proficiency in Microsoft Office applications, including Word, Excel, PowerPoint and Outlook.

Good working knowledge of administrative systems, student information systems, attendance systems, ticketing systems or school management platforms.

Strong office administration, organisational, coordination and follow-up skills.

Good attention to detail and accuracy in documentation, records, reports and communication.

Good interpersonal and communication skills, with the ability to build positive working relationships with parents, students, staff, school leadership, vendors and visitors.

Good problem-solving skills, with the ability to identify issues, propose solutions and escalat…

Ability to manage multiple priorities, work under pressure and remain calm, professional and organised in a busy school environment.

Ability to handle confidential and sensitive information with discretion and professionalism.

A service-oriented mindset with a strong commitment to providing timely, professional and high-quality administrative support.

A strong commitment to safeguarding, confidentiality, professional conduct and respectful communication within the school community.

• Medical Education support Dental Parking Vision Group Hospitalisation & Surgical Insurance; Group

Safer Recruitment

We are committed to safeguarding and promoting the welfare of all children and young people, and we expect all staff, volunteers, and visitors to share this commitment.

All appointments are subject to thorough vetting procedures, including interviews, identity checks, criminal record checks, background checks, reference checks and verification of qualifications.

You may view our website at https://srikdu.edu.my/ for more information about our school.

Only shortlisted applicants will be notified.