Assistant Manager / Senior Business Analyst
PhillipCapital Group is a leading integrated financial institution headquartered in Singapore with a global presence in over 15 countries. In Malaysia, we are recognized for our strong reputation in capital markets, offering innovative financial solutions in broking, asset management, financial planning, and investment research.
Job Purpose
The Business Analyst is responsible for analyzing business requirements, identifying process improvement opportunities, and delivering digital solutions using Microsoft 365 technologies. The role will lead the design, development, and enhancement of business applications, workflow automation, dashboards, and reporting solutions using Power Apps, Power Automate, Power BI, SharePoint, and related Microsoft 365 platforms.
Key Responsibilities
Business Analysis
- Engage stakeholders to gather, analyze, and document business requirements.
- Conduct process reviews and identify opportunities for automation and digital transformation.
- Translate business requirements into functional and technical specifications.
- Facilitate workshops, meetings, and UAT sessions with users.
- Prepare business requirement documents, workflow diagrams, and user guides.
Microsoft Power Platform Development
- Design and develop business applications using Microsoft Power Apps.
- Build automated workflows using Power Automate to improve operational efficiency.
- Create and maintain Power BI dashboards and reports for management reporting.
- Integrate Power Platform solutions with SharePoint, Microsoft Teams, Outlook, Excel, and other Microsoft 365 services.
- Ensure solutions follow governance, security, and best practices.
SharePoint & Microsoft 365 Solutions
- Develop and maintain SharePoint Online sites, lists, libraries, and forms.
- Manage metadata, permissions, document workflows, and approval processes.
- Configure Microsoft Lists and Dataverse environments where applicable.
- Support digital transformation initiatives leveraging Microsoft 365 capabilities.
Project & Stakeholder Management
- Work closely with business units to identify requirements and prioritize enhancement requests.
- Manage solution delivery timelines and project documentation.
- Coordinate testing, deployment, and production support activities.
- Provide user training and post-implementation support.
Reporting & Analytics
- Develop interactive Power BI dashboards and KPI reports.
- Analyze business data and provide insights to support management decision‑making.
- Ensure data accuracy, integrity, and consistency across reporting platforms.
Support & Continuous Improvement
- Provide Level 2/Level 3 support for Power Platform solutions.
- Troubleshoot application and workflow issues.
- Recommend continuous improvements to existing solutions and processes.
- Stay updated with Microsoft Power Platform and M365 developments.
Requirements Education
Bachelor's Degree in Information Technology, Computer Science, Business Information Systems, or related field.
Experience
- Minimum 3-5 years of Business Analyst or Solution Development experience.
- Minimum 2 years hands‑on experience with Microsoft Power Platform.
- Experience implementing workflow automation and digital transformation projects.
- Experience with SharePoint Online and Microsoft 365 administration is an advantage.
Technical Skills
Mandatory
- Microsoft 365 Admin Center
- Exchange Online
- Microsoft Teams
- SharePoint Online
- OneDrive for Business
- Microsoft Office Apps
- Microsoft Forms
- Microsoft Lists
- Microsoft Planner
- MFA
- Conditional Access
- DLP
- Microsoft Purview
- Intune / Endpoint Management
- Power Automate
- Power Apps
- Power BI
- PowerShell
- Microsoft Graph API
Requirements Gathering & Documentation Preferred
- Microsoft Dataverse
- Power Pages
- SQL Database
- Azure Services
- Microsoft Graph API
- AI Builder
- Copilot Studio
Soft Skills
- Strong analytical and problem‑solving skills.
- Excellent communication and stakeholder management skills.
- Ability to translate business requirements into technical solutions.
- Strong documentation and presentation skills.
- Self‑motivated and able to work independently.
- Good project management and organizational skills.
Key Deliverables / KPI
- Successful delivery of Power Platform projects within agreed timelines.
- Reduction of manual processes through workflow automation.
- Increased user adoption of Microsoft 365 solutions.
- Improved reporting accuracy and visibility through Power BI dashboards.
- Compliance with IT governance, security, and documentation standards.
- High stakeholder satisfaction ratings.
Preferred Certifications
- Microsoft Certified: Power Platform Fundamentals (PL-900)
- Microsoft Certified: Power Platform Functional Consultant (PL-200)
- Microsoft Certified: Power BI Data Analyst Associate (PL-300)
- Microsoft 365 Fundamentals (MS-900)
Suggested Position Grade
Senior Executive / Assistant Manager (depending on experience and capability level).
Phillip Capital is a group of companies which offers a full range of quality and innovative financial services to retail, corporate and institutional customers. We operate in the financial hubs of 15 countries, with offices in Singapore, United Kingdom, USA, France, China, Hong Kong, Thailand, Japan, Australia, Malaysia, Indonesia, Turkey, India, Dubai and Cambodia.
Phillip Capital is a group of companies which offers a full range of quality and innovative financial services to retail, corporate and institutional customers. We operate in the financial hubs of 15 countries, with offices in Singapore, United Kingdom, USA, France, China, Hong Kong, Thailand, Japan, Australia, Malaysia, Indonesia, Turkey, India, Dubai and Cambodia.
Perks and benefits Medical Miscellaneous allowance Education support Insurance, Vision, Company Trip/Team Building