Executive, Operations

Phillip Capital Group

Kuala Lumpur

On-site

MYR 42,000 - 60,000

Full time

4 days ago

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Benefits offered by this job

Medical allowance

Education support

Insurance

Vision care

Company trip/Team building

Job summary

Phillip Capital Group is seeking an Executive, Operations to join our Malaysia Operations team in Kuala Lumpur. The ideal candidate will be meticulous, highly organized, and able to handle documentation with accuracy while ensuring compliance and timely completion of tasks.

Strong communication and confidentiality are essential in liaising with internal teams and external parties. Responsibilities include document stamping, filing, trackers, client maintenance updates, and use of AI-assisted

Qualifications

Bachelor's degree in business-related field.

Responsibilities

Support new account opening processes, including completeness checks on screening and supporting documents.

Skills

Attention to detail

Time management

Communication skills

Integrity and confidentiality

Independent work

Multitasking

Education

Bachelor's Degree in Business Administration, Finance, Banking, Economics, Management or related

Tools

Microsoft Office (Excel, Word, Outlook)

Job description

PhillipCapital Group is a leading integrated financial institution headquartered in Singapore with a global presence in over 15 countries. In Malaysia, we are recognized for our strong reputation in capital markets, offering innovative financial solutions in broking, asset management, financial planning, and investment research. If you’re ready to grow with a dynamic financial services group, we encourage you to apply today.

Job Description

We are seeking a meticulous, responsible and highly organised individual to join our Operations team as an Executive, Operations. The ideal candidate possesses strong attention to detail, maintains a high level of accuracy in handling documentation and administrative processes, and demonstrates a commitment to compliance and operational excellence. The candidate should be proactive, dependable, able to work independently with minimal supervision, and capable of managing multiple tasks within tight deadlines.

The successful candidate must have good communication and interpersonal skills to liaise effectively with internal departments and external parties. A high level of integrity, confidentiality and professionalism is essential when handling client information, operational records and regulatory-related documents. Candidates who are adaptable, technology-savvy and comfortable using digital tools, including AI-assisted productivity solutions, to improve efficiency while maintaining accuracy and proper verification will have an added advantage.

Perform initial completeness checks on NCRP, AMLA, Dow Jones and RAM screening documents for new account opening before submission for review;
Prepare and coordinate the stamping of new account opening documents, including document collation, submission, payment tracking, status monitoring and follow-up until completion;
Check new account opening documents before stamping submission to ensure completeness, accuracy and the availability of required supporting documents;
Maintain the new account opening stamping register, payment records, submission references, completed stamped documents and supporting audit trails;
Monitor outstanding documents and information for new account opening and client-particular changes, and follow up with the relevant parties until completion;
Upload, organise and maintain account-opening, screening, client-maintenance and stamping records in the designated filing or document-management system;
Prepare and maintain operational trackers, exception logs and status reports for account opening, client-file movement, screening and stamping activities;
Process client-particular updates and agent retagging based on approved instructions and complete supporting documents;
Print transaction confirmations and tax vouchers, verify the client details and mailing particulars, and arrange for the documents to be sent to the respective clients in a timely manner;
Maintain proper custody, movement tracking and retrieval of client files, and ensure borrowed files are returned or formally extended;
Use company-approved AI and automation tools to support document classification, data extraction, tracker preparation and exception identification, subject to independent verification;
Assisting in the department’s administrative matters;
Participates in any work group or working committee as requested from time to time;
Assists in other operational functions of PhillipCapital Group of Companies as required from time to time;
Undertakes any assignments as required by superior and management.

Requirements

Education

Bachelor's Degree in Business Administration, Finance, Banking, Economics, Management or other related.

Fresh graduates are encouraged to apply.

Experience

0-2 years of working experience in operations, administration, banking, financial services or related fields.

Experience in account opening, documentation review, client servicing or administrative support would be an added advantage.

Technical Skills

Proficient in Microsoft Office applications, particularly Excel, Word and Outlook.

Good document management, record-keeping and administrative skills.

Ability to maintain operational trackers, reports and audit trails.

Comfortable using company-approved AI and automation tools for operational support activities.

Core Competencies

Strong attention to detail and accuracy.

Good organisational and time-management skills.

Integrity and confidentiality.

Effective communication and interpersonal skills.

Accountability and sense of ownership.

Problem-solving and analytical abilities.

Ability to multitask and work under pressure.

Team player with a positive attitude and willingness to learn.

Adaptable and proactive in improving work processes.

Key Responsibilities

Support new account opening processes, including completeness checks on screening and supporting documents.
Coordinate and monitor document stamping activities and related records.
Maintain proper filing, tracking and audit documentation.
Process client maintenance requests and operational updates.
Manage client file custody and movement records.
Prepare operational trackers, reports, transaction confirmations and tax vouchers.
Support departmental administrative and operational activities as assigned.

Phillip Capital is a group of companies which offers a full range of quality and innovative financial services to retail, corporate and institutional customers. We operate in the financial hubs of 15 countries, with offices in Singapore, United Kingdom, USA, France, China, Hong Kong, Thailand, Japan, Australia, Malaysia, Indonesia, Turkey, India, Dubai and Cambodia.

Perks and benefits