ASSISTANT MANAGER, SALES & MARKETING

Eco World Development Group Berhad; Malaysia; On-site; MYR 60,000 - 90,000; Full time

Job summary

Eco World Development Group Berhad is seeking an Assistant Manager to support sales and marketing operations in Malaysia. You will assist with lead follow-ups, customer engagement, and campaign coordination while maintaining CRM records and coordinating events.

The role emphasizes collaboration across teams and delivering performance insights. You will help in market research, sales reporting, and organising property viewings or events under senior leadership guidance.

Qualifications

• Bachelor's degree in Marketing, Business Admin, Real Estate, or related discipline.
• 3–5 years of relevant experience in property sales and marketing or related industries.
• Hands-on experience in supporting property project launches, marketing events, and customer engagement activities.

Responsibilities

• Sales Operations & Customer Management: Meet sales targets and manage customer relationships.
• Marketing Campaign & Event Coordination: Plan and execute campaigns, roadshows and promotions.
• Market Research & Performance Analysis: Analyse sales data and monitor competitor activities.
• Stakeholder Coordination: Coordinate internal teams, agencies and external stakeholders.
• Team Support & Knowledge Sharing: Develop juniors and share best practices.
• System, Reporting & Compliance: Maintain CRM records and prepare performance reports.

Skills

Lead follow-up

CRM management

Market research

Campaign coordination

Data analysis

Education

Bachelor's Degree in Marketing or related

Tools

CRM software

Marketing automation

Event coordination tools

Job description

It’s fun to work in a company where people truly BELIEVE in what they’re doing!

Role Summary:

Supports the sales and marketing team in executing day-to-day operations, including lead follow-ups, customer engagement, and campaign coordination. This role assists in market research, sales reporting, and organising property viewings or events. The Assistant Manager works under the guidance of senior leaders to ensure smooth sales processes, maintain CRM databases, and contribute to achieving team targets.

Key Outcomes:

• Leadership potential with the ability to mentor junior staff.
• Strong analytical skills for market and sales performance evaluation.
• Ability to collaborate across teams to enhance sales and branding.

Key Responsibilities:

Sales Operations & Customer Management

• Ensure sales targets are met for assigned projects.
• Manage customer relationships and ensure a smooth sales process.
• Support customer engagement and lead conversion activities.

Marketing Campaign & Event Coordination

• Coordinate marketing campaigns, including digital and outdoor advertising.
• Support project launches, roadshows and promotional activities.
• Coordinate marketing materials and campaign requirements.

Market Research & Performance Analysis

• Analyse sales data and provide insights for strategic improvements.
• Conduct market research and monitor competitor activities.
• Provide recommendations to improve sales and marketing effectiveness.

Stakeholder Coordination

• Coordinate internal teams, agencies and external stakeholders.
• Support successful implementation of sales and marketing initiatives.
• Facilitate communication and project coordination activities.

Team Support & Knowledge Sharing

• Support development of junior team members.
• Share knowledge and best practices within the team.
• Promote collaboration and teamwork.

System, Reporting & Compliance

• Maintain CRM records and reporting requirements.
• Monitor project activities and prepare performance reports.
• Ensure compliance with established procedures and guidelines.

Core Competencies & Technical Expertise:

Technical Competencies

• Sales Coordination & Lead Follow-Up – Support the sales team in lead tracking, enquiry handling, and customer engagement.
• Event & Launch Support – Help plan and execute project launches, roadshows, and marketing events.
• Market & Customer Insight Gathering – Collect and summarize market data, customer feedback, and competitor activity.
• Good project coordination and multitasking abilities.

Mindset & Behaviours

• Strong communication and interpersonal skills for dealing with internal teams, agencies, and customers.
• Detail-oriented with the ability to manage timelines and resources effectively.
• Team player with a proactive and customer-centric mindset.

Tools & Methodologies

• CRM Data Entry & Maintenance – Maintain lead databases, update customer profiles, and generate basic reports.

Qualification and Experience

Educational Background

• Bachelor’s Degree in Marketing, Business Administration, Real Estate, or a related discipline.
• Additional training or certification in digital marketing, branding, or real estate marketing is an added advantage.

Experience Requirements

• Minimum 3–5 years of relevant experience in property sales and marketing or related industries.
• Hands-on experience in supporting property project launches, marketing events, and customer engagement activities.

The selection process may take some time as we carefully consider each talent that comes our way. Please note that we will only be in contact with successfully shortlisted candidates for the next phase of the recruitment process within 2-4 weeks. We truly appreciate your interest and always look forward to meeting great people who’d like to work with us!

If you like wild growth and working with happy, enthusiastic over-achievers, you’ll enjoy your career with us!