Assistant Manager, Purchasing

Carsome Sdn Bhd; Taiping; On-site; MYR 120,000 - 180,000; Full time

Job summary

CARSOME Sdn Bhd in Taiping, Malaysia seeks an Assistant Manager Purchasing to lead inspection and procurement operations, optimize manpower, and drive high-volume deals in a fast-paced automotive retail setting. You will schedule inspectors, assign leads, monitor SLA/TAT, coordinate with BST and TCA, and ensure accurate weekly reporting.

The role requires strong negotiation, endurance for 6-day weeks, and a proven ability to improve conversion rates through effective capacity planning and

Qualifications

• 5+ years of experience in automotive procurement, sales management, or branch operations.
• Proven track record of managing large teams of inspectors or frontline staff in a high-pressure environment.
• Exceptional negotiation and persuasion skills with a focus on closing high-value retail deals.
• Strong ability to track operational metrics, manage scheduling spreadsheets, and produce accurate weekly performance reports.
• Excellent interpersonal skills to manage internal and external stakeholders.
• Willingness to work 6 days a week, including weekends in a retail/branch-based setting.

Responsibilities

• Strategize and manage daily manpower schedules for inspectors across all channels to ensure 100% operational coverage.
• Promptly assign new leads to inspectors and monitor real-time progress to meet SLA/TAT.
• Review capacity for low and high-volume periods to optimize completion times (20-35 mins per case).
• Oversee website-generated funnel education and flow for inspection process.
• Take ownership of post-inspection negotiation to secure vehicle purchases and hit monthly targets.
• Manage post-bidding communication and coordinate with BST for appointment slots and ownership transfer.
• Prepare weekly reports for TCA compliance and support rapid car value estimations to speed decisions.

Skills

Workforce scheduling

Lead management

Negotiation

Stakeholder management

Performance reporting

Team leadership

Data analysis

Tools

Excel

CRM

Job description

We are looking for a highly organized and results-driven Assistant Manager Purchasing to lead our inspection and procurement operations. You will be responsible for the end-to-end management of our inspection workforce, ensuring that every lead - whether inbound, outbound, or web-generated is converted efficiently. You are a master of operational flow, a strong negotiator, and a leader who can balance manpower scheduling with high-volume transaction targets in a fast-paced retail environment.

Your Day-to-Day

Operational Excellence & Manpower Planning

Workforce Scheduling: Strategize and manage daily manpower schedules for both inbound and outbound inspectors across all channels (BST, NCD Corp, B2B, and Website) to ensure 100% operational coverage.

Lead Management: Promptly assign new leads to the appropriate inspectors and monitor real-time progress to meet strict turnaround time (TAT) and Service Level Agreements (SLA).

Capacity Optimization: Constantly review operational capacity for both low and high-volume retail periods, ensuring completion times are optimized (averaging 20-35 mins per case based on capacity).

Website Lead Conversion: Oversee the website-generated funnel, ensuring customers are clearly educated on the CARSOME inspection process and flow.

Deal Negotiation: Take ownership of the negotiation process post-inspection to secure vehicle purchases and meet monthly procurement targets.

Proactive Follow-ups: Lead daily follow-up activities with pending customers to drive deal confirmation or encourage participation in bidding sessions.

Post-Bidding & Transaction Coordination

Bidding Management: Manage the post-bidding communication cycle, confirming results with customers and facilitating offer acceptance or rejection.

Cross-functional Coordination: Liaise with the BST team to secure appointment slots for successful deals, ensuring a seamless ownership transfer and transaction experience.

Reporting & Quality Assurance

TCA Compliance: Manage the weekly reporting for the TCA team, ensuring data accuracy for all inspection reports (averaging 3-5 reports per inspector based on capacity).

Valuation Support: Support the B2C CC team by providing rapid car value estimations to expedite customer decision-making and improve conversion rates.

Your Know-How

Minimum 5+ years of experience in automotive procurement, sales management, or branch operations.

Proven track record of managing large teams of inspectors or frontline staff in a high-pressure environment.

Exceptional negotiation and persuasion skills with a focus on closing high-value retail deals.

Strong ability to track operational metrics, manage scheduling spreadsheets, and produce accurate weekly performance reports.

Excellent interpersonal skills to manage both internal stakeholders (BST, TCA, B2C) and external customers.

Ability to work 6 days a week, including weekends in a retail/branch-based setting.

Your application will include the following questions:

• Which of the following statements best describes your right to work in Malaysia?

CARSOME is Southeast Asia’s largest integrated car e-commerce platform. With operations across Malaysia, Indonesia, Thailand and Singapore, CARSOME aims to digitize the region’s used car industry by reshaping and elevating the car buying and selling experience.

The company provides end-to-end solutions to consumers and used car dealers, from car inspection to ownership transfer to financing, promising a service that is trusted, convenient and efficient. CARSOME currently transacts around 100,000 cars annually and has more than 2,000 employees across all its offices.

For more information, please visit www.carsome.my

CARSOME is Southeast Asia’s largest integrated car e-commerce platform. With operations across Malaysia, Indonesia, Thailand and Singapore, CARSOME aims to digitize the region’s used car industry by reshaping and elevating the car buying and selling experience.

The company provides end-to-end solutions to consumers and used car dealers, from car inspection to ownership transfer to financing, promising a service that is trusted, convenient and efficient. CARSOME currently transacts around 100,000 cars annually and has more than 2,000 employees across all its offices.

For more information, please visit www.carsome.my