Assistant Manager/Manager (Co-Op Placement & Alumni)

UCSI Education Sdn Bhd.; Kuala Lumpur; On-site; MYR 78,000 - 112,000; Full time

Job summary

UCSI Education Sdn Bhd. seeks an Assistant Manager/Manager in Student Affairs & Alumni to support the day-to-day operations of the office and collaborate with colleagues.

The role actively engages with industry partners and alumni, organises events for local and international alumni, and maintains the Alumni Newsletter and website. It also supports Co-Op placements and records management for audit compliance.

Qualifications

• At least a Bachelor's Degree.
• Strong communication, presentation and interpersonal skills.
• Pro-active and self-motivated with the ability to work independently and as part of a team.

Responsibilities

• Support day-to-day operations of the Student Affairs & Alumni office with colleagues.
• Actively engage with industry partners and alumni to build strong relationships.
• Organise engagement and networking events for local and international alumni.
• Update the Alumni Newsletter and maintain the Alumni website with highlights and success stories.
• Assist inquiries on Co-Op Portal and student placements from partners; register new companies.
• Handle stakeholder feedback according to the University’s policy; ensure audit-ready records.
• Guide students on Co-Op placements and attendance to daily Co-Op enquiries.
• Support orientation programmes and collaboration with faculties to grow Premier Co-Op partners.
• Assist other departments within Student Affairs & Alumni as needed; station at UCSI One-Stop centre.

Skills

English & Bahasa

Communication skills

Team player

Independent worker

Pro-active

Pressure handling

Education

Bachelor's Degree

Job description

• Your priority and main role as an assistant manager/manager – Student Affairs & Alumni are to support and administer the day-to-day operation of the Student Affairs & Alumni office together with other colleagues.
• To actively engage with our Industry Partners and Alumni’s. Build strong relationship and network
• Reach out to alumni from different countries and maintain good relations through available platforms.
• Organise engagement and networking events for both local and international alumni.
• Contribute to the editorial process of the Alumni Newsletter.
• Update the Alumni website with event highlights, prominent alumni features, and alumni success stories regularly.
• To assist in the enquiries on Co-Op Portal and student’s placement from our partners.
• To look for new companies and assist the companies to register in our Co-Op Portal.
• To handle and manage stakeholders’ feedback and complains according to the University’s policy.
• To assist and guide students on their Co-Op Placements.
• To ensure Co-Op enquiries are attended too daily.
• To assist at the Employment and Co-Op Placement Centre.
• To look for new Premier Co-Op partners and work closely with the faculties to increase new Premier Co-Op partners yearly.
• To assist SAA team with the semesterly Orientation programme for new students.
• To ensure records and documents related to Co-Op and Alumni are being kept properly for audit purposes.
• To undertake the essential administration of Student Affairs & Alumni and to provide relevant support to students within the unit’s framework.
• To assist other departments within Student Affairs & Alumni with Accommodation, PTPTN, Alumni and other responsibilities within the Student Affairs & Alumni department.
• You shall assist UCSI University & the Group whenever relevant and needed.
• You shall be station at the UCSI One-Stop centre according to the schedule.
• You shall perform all other duties that may be assigned to you by your supervisor from time to time.

Requirements

• At least Bachelors Degree
• Minimum 2 years relevant working experience.
• Able to speak and write in English and Bahasa. Excellent communication skills. Speaking Mandarin is an added advantage.
• Pro-active and self-motivated, with the ability to work independently as well as participate within the team.
• Dedicated to work and reliable.
• Able to work under pressure and meet deadlines, possess a mature attitude and a good team player.
• Strong communication, presentation and interpersonal skills and abilities.
• Have valid driving license.