About Us
KPF Hotel Management Sdn. Bhd. is a progressive hospitality management company dedicated to delivering exceptional service and creating outstanding guest experiences. We pride ourselves on fostering a positive, inclusive workplace culture where our team members can grow and thrive. Our commitment to excellence spans across all aspects of our operations, from guest services to internal human resources management.
About the Role
We are seeking a talented and dynamic Assistant Human Resources & Admin Manager or Human Resources & Admin Manager to join our team at our Kajang-Bangi-Serdang location in Selangor. This is a full-time position that plays a crucial strategic role in supporting the effective management of our human resources and administrative functions. The successful candidate will be responsible for ensuring smooth HR operations, supporting employee relations, and maintaining efficient administrative processes that directly impact our organisational success and employee satisfaction. This role offers a fantastic opportunity to make a real difference in our workplace culture and operational efficiency.
Key Responsibilities
- Recruitment and Selection: Manage end-to-end recruitment processes including job posting, candidate screening, interview coordination, and onboarding of new employees
- Employee Relations: Handle employee queries, grievances, and disciplinary matters with professionalism and confidentiality
- Payroll Administration: Assist with payroll processing, benefits administration, and ensuring compliance with employment regulations
- Training and Development: Coordinate staff training programmes, induction for new hires, and professional development initiatives
- HR Documentation: Maintain accurate HR records, personnel files, and ensure compliance with data protection regulations
- Administrative Support: Oversee office administration, manage company databases, arrange meetings, and coordinate general administrative tasks
- Compliance and Policies: Ensure adherence to labour laws, employment regulations, and company policies
- Performance Management: Support the implementation of performance appraisal systems and conduct follow-up reviews
- Attendance and Leave Management: Monitor employee attendance records and manage leave applications and approvals
- Employee Engagement: Coordinate employee engagement activities, team events, and communication programmes
What We're Looking For
- Education: Diploma or Bachelor's degree in Human Resources Management, Business Administration, or a related field
- Experience: 10 years of progressive experience in human resources or administration, preferably in the hospitality industry
- HR Knowledge: Strong understanding of employment law, payroll processes, and human resources best practices
- Administrative Expertise: Proficiency in office management, database systems, and administrative software
- Communication Skills: Excellent verbal and written communication abilities with the capacity to communicate effectively with all levels of staff
- Organisational Skills: Outstanding organisational and multitasking abilities with keen attention to detail
- Confidentiality: Ability to maintain confidentiality and handle sensitive HR information with discretion
- IT Proficiency: Proficiency in Microsoft Office Suite and HRIS (Human Resources Information Systems) applications
- Problem-Solving: Strong analytical skills and the ability to identify and resolve HR and administrative challenges
- Customer Service Orientation: Positive attitude with a focus on providing excellent support to internal stakeholders
- Preferred: Experience in hotel, hospitality, or service industry environments
What We Offer
- Career Development: Opportunities for professional growth and advancement within our expanding hospitality management company
- Competitive Compensation: Attractive salary package commensurate with experience and qualifications
- Employee Benefits: Comprehensive benefits package including health insurance and other employee perks
- Work-Life Balance: Flexible working arrangements and supportive workplace culture that values work-life balance
- Training and Development: Access to HR training programmes and professional development opportunities to enhance your skills
- Inclusive Environment: A diverse, welcoming workplace where your contributions are valued and recognised
- Team Support: Collaborative team environment with supportive colleagues and mentorship opportunities