Assistant Executive – Revenue Collection

BEBIRI HOSTEL EMPIRE (M) SDN. BHD.; Muar; On-site; MYR 30,000 - 54,000; Full time

Job summary

BEBIRI HOSTEL EMPIRE (M) SDN. BHD. is seeking an Assistant Executive – Revenue Collection to manage customer payments and maintain accurate collection records. You will collaborate with Finance and Customer Service to resolve payment issues and ensure timely revenue collection.

The role requires a Diploma in Accounting/Finance or related fields, strong Excel skills, and the ability to meet collection targets. Prior revenue or debt collection experience is a plus.

Qualifications

• Minimum Diploma in Accounting, Finance, Business Administration or a related field.
• Good communication, negotiation and interpersonal skills.
• Proficiency in Microsoft Excel and data management systems.
• Detail-oriented, responsible and disciplined, with the ability to work towards collection targets.
• Previous experience in revenue collection, debt collection or payment administration will be an added advantage.

Responsibilities

• Manage and monitor customer payments and revenue collection according to the established schedule.
• Follow up with customers regarding outstanding payments through phone calls, WhatsApp and other communication channels.
• Record, update and monitor customer payment status in the company's system.
• Prepare daily, weekly and monthly collection reports for management review.
• Ensure all payment records, receipts and related documents are properly maintained and accurate.
• Coordinate with the Finance and Customer Service departments to resolve payment-related issues.
• Perform other duties and responsibilities as assigned by management from time to step.

Skills

Communication skills

Negotiation skills

Interpersonal skills

Microsoft Excel

Data management systems

Education

Diploma in Accounting/Finance/Business Administration

Tools

Payment processing software

CRM systems

Job description

As an Assistant Executive – Revenue Collection, you will manage customer payments, maintain accurate collection records and support the organisation in achieving timely revenue collection. You will work closely with Finance and Customer Service teams to resolve payment-related matters and ensure smooth collection operations.

Key responsibilities

Manage and monitor customer payments and revenue collection according to the established schedule.

Follow up with customers regarding outstanding payments through phone calls, WhatsApp and other communication channels.

Record, update and monitor customer payment status in the company's system.

Prepare daily, weekly and monthly collection reports for management review.

Ensure all payment records, receipts and related documents are properly maintained and accurate.

Coordinate with the Finance and Customer Service departments to resolve payment-related issues.

Perform other duties and responsibilities as assigned by management from time to step.

What we're looking for

Minimum Diploma in Accounting, Finance, Business Administration or a related field.

Good communication, negotiation and interpersonal skills.

Proficiency in Microsoft Excel and data management systems.

Detail-oriented, responsible and disciplined, with the ability to work towards collection targets.

Previous experience in revenue collection, debt collection or payment administration will be an added advantage.