Credit Control Executive

JONKER DISTRIBUTION SERVICES SDN. BHD.; Malacca City; On-site; MYR 40,000 - 60,000; Full time

Job summary

Jonker Distribution Services Sdn. Bhd. in Malaysia is seeking an Accounts Receivable / Credit Control professional to manage customer accounts and ensure timely payments.

You will monitor balances, follow up on overdue invoices, prepare statements, and coordinate with Sales and Accounts to resolve issues. The role emphasizes accuracy, analytical skills, and proficiency in Excel, with 1–2 years of experience in credit control or AR.

Qualifications

• Diploma or Bachelor's degree in accounting, finance, or related field.
• 1–2 years' experience in credit control or accounts receivable.
• Strong communication and negotiation skills.
• Detail-oriented with strong numerical and analytical abilities.
• Proficient in Excel and basic accounting systems.
• Able to manage multiple customer accounts independently.
• Target-driven with timely collection focus.
• Ad-hoc duties as assigned.

Responsibilities

• Monitor and manage customer accounts receivable for timely collections.
• Follow up on overdue invoices via phone, WhatsApp and email.
• Prepare monthly customer statements and payment reminders.
• Monitor credit limits and payment terms; flag overdue accounts.
• Reconcile customer payments against invoices daily.
• Investigate and resolve payment discrepancies and disputes.
• Coordinate with Sales and Accounts on payment status.
• Prepare ageing reports and collection performance analyses.
• Maintain accurate records of accounts and payments.
• Assist in improving credit control procedures.
• Perform other ad-hoc duties as assigned.

Skills

Accounts receivable

Credit control

Negotiation

Communication

Analytical

Education

Accounting/Finance degree

Tools

Microsoft Excel

Job description

Monitor and manage customer accounts receivable to ensure timely collection of outstanding payments.

Follow up with customers regarding overdue invoices and outstanding balances through phone calls, WhatsApp and emails.

Prepare and issue monthly customer statements and payment reminders.

Monitor customer credit limits and payment terms, and highlight accounts with overdue payments.

Perform daily monitoring and reconciliation of customer payments against outstanding invoices.

Investigate and resolve payment discrepancies, billing disputes and account-related issues.

Coordinate with the Sales and Accounts Departments regarding customer payment status and collection matters.

Prepare regular reports on outstanding accounts, ageing analysis and collection performance.

Maintain accurate records of customer accounts, payment transactions and collection activities.

Assist in improving credit control procedures and reducing overdue accounts.

Perform other ad-hoc duties as assigned by Management.

Job Requirements

• Minimum Diploma or Bachelor's Degree in Accounting, Finance, Business Administration or a related field.
• At least 1–2 years of working experience in credit control, accounts receivable or debt collection.
• Good communication, negotiation and follow-up skills.
• Strong attention to detail with good numerical and analytical abilities.
• Proficient in Microsoft Excel and basic accounting systems.
• Able to work independently and manage multiple customer accounts.
• Responsible, proactive and able to meet collection targets.