Assistant Chief Controller (Executive) - RTSO Johor Bahru

PRASARANA MALAYSIA BERHAD; Johor Bahru; On-site; MYR 120,000 - 180,000; Full time

Job summary

RTS Operations Pte. Ltd. seeks an experienced Assistant Chief Controller to oversee the Secondary OCC and depot movements, ensuring a safe and reliable rail network.

You will monitor real-time train movements, enforce safety regulations, and lead a team of Rail Service Controllers to deliver efficient operations and quick response to disruptions.

Qualifications

• Degree in any field.
• Minimum 3 years of experience in railway operations or transportation.
• Strong understanding of railway operations, signalling systems and safety regulations.

Responsibilities

• Oversee the OCC operations and depot movements to ensure safe, efficient and reliable rail network performance.
• Monitor real-time train movements, track conditions and weather; make critical decisions to manage disruptions and maintain service reliability.
• Lead, develop and coach the Rail Service Controllers to achieve operational excellence and maintain high performance.
• Maintain accurate records of train movements, incidents and communications; support Chief Controller in planning resource allocation.

Skills

Railway operations

Signalling systems

Safety regulations

Analytical skills

Communication skills

Decision making

Education

Degree in any field

Job description

The Assistant Chief Controller will be the in-charge in the Secondary OCC, oversees the day-to-day operations of RTS Operations Pte. Ltd.’s OCC and depot movements while ensuring a safe, efficient, and reliable operation of the rail network. The Assistant Chief Controller will take charge of the OCC in the absence of Chief Controller.

Key Accountabilities

Operational Efficiency:

• Responsible for assisting the overall management and performance of the OCC.
• Monitor the Depot operations handled by Depot Comms Controller.
• Ensure adherence to safety regulations, operating procedures, and emergency response plans.
• Monitor real-time train movements, track conditions, and weather conditions.
• Make critical decisions in managing disruptions and maintaining service reliability.

People Management:

• Lead, develop, and motivate a team of Rail Service Controllers to achieve operational excellence.
• Establish clear performance expectations and provide ongoing coaching and development opportunities for staff to ensure high performance.
• Foster a positive and collaborative work environment.

Performance Management:

• Analyse operational data to identify trends and areas for improvement.
• Implement corrective actions to address performance gaps.
• Keep track of the operational variables and ensuring they are optimized.

Documentation & Reporting:

• Discuss and ascertain OCC’s objectives and strategy with the Chief Controller.
• Support/Assist the Chief Controller in planning the allocation of resources and operational activities based on assigned scope and ensures that they are in line with the overall Operation strategy.
• Maintain and preserve accurate records of train movements, incidents, and communication logs.

Qualifications, Skills & Knowledge

• Degree in any field.
• Minimum 3 years of experience in a related field, such as railway operations or transportation industry.
• Strong understanding of railway operations, train-related signalling systems, and safety regulations.
• Excellent analytical and problem-solving skills.
• Superior communication, interpersonal, and decision-making skills.
• Ability to work effectively under pressure and in a fast-paced environment.