Record to Report Ops Analyst (Mandarin Speaking)

Accenture Southeast Asia; Kuala Lumpur; On-site; MYR 56,000 - 89,000; Full time

Job summary

Accenture Southeast Asia is seeking an RTR Operations professional in Kuala Lumpur responsible for daily RTR tasks, reconciliations, and reporting. You will support month-end close, intercompany charges, and continuous improvement within a dynamic shared services environment.

The role requires Mandarin proficiency, finance/accounting education, and experience with client interaction. Willingness to work overtime during peak periods and bank holidays is expected.

Qualifications

• Mandarin proficiency including business writing and communication.
• Strong client interaction and service delivery experience.
• Solid operations management and SLA awareness.
• Experience solving unstructured problems and driving improvements.
• Familiarity with F&A outsourcing or SSC environments.

Responsibilities

• Daily execution on RTR operation processes including IC, reconciliation, analysis and reporting.
• Review analyst journal entries and balance sheet reconciliations.
• Facilitate the Change Request (CR) process.
• Escalate issues to clients and drive resolution.
• Lead continuous improvement projects within RTR scope.
• Ensure compliance with Accenture policies and procedures.
• Manage month-end closing including journals and intercompany charges.
• Ensure timely and accurate reporting of monthly, quarterly and yearly results.

Skills

Mandarin proficiency

Client interaction

Operations management

Problem solving

Balance sheet knowledge

Education

Finance & accounting degree

ACCA or equivalent preferred

Job description

• Daily execution on RTR operation process, including IC, reconciliation, analysis and reporting, etc.
• Review of analyst journal entries and balance sheet reconciliations.
• Facilitate the operational Change Request (CR) process;
• Act as a clear escalation route to the client for service related issues and facilitate resolution of issues
• Initiate and own continuous improvement projects within area of his/her responsibilities
• Ensure compliance of the dedicated unit to Accenture policies and procedures applicable for the dedicated unit
• Responsible for the management of the month end closing process, including posting of month end journals, preparation of inter-company cross charges, ensuring accurate, transparent and timely reporting of monthly, quarterly and yearly results.
• Ensure all balance sheet accounts are reconciled in accordance with the timelines.
• Control of the period end close for the entities ensuring compliance with the agreed closing checklist.
• Provide explanation for significant & unusual variance between estimated & actual profit & loss figures on quarterly basis.
• Work with regional shared services leadership to build out the RTR team to increase depth and reach of activities performed in shared services.
• Provide oversight and input on the ERP standardizations and initiative-specific technology enhancements to maximize productivity and further global standardization.
• Involved in continues improvement activities to improve the efficiency and effectiveness of the RTR process.
• To ensure clear communication of accounting issues identified and make sure these issues are tracked, resolved promptly and processes improved to prevent recurrence of the issue.
• Ensuring quality assurance
• Understand the customer and internal performance requirements of the processes delivered by the delivery location (as documented in the relevant process SIPOC)
• Understand process input and output requirements and take continuous and pro-active steps to monitor and control them as appropriate to meet performance and customer requirements
• Ensure high degree of compliance to the documented processes delivered such as adhering to the defined Standard Work Instructions (SWIs) and Local Work Instructions (LWIs) as appropriate
• Support all new ERP & support system implementations ensuring these are configured, tested and rolled seamlessly without impact on control, timelines or accuracy.
• Provide resiliency to the team by acting as a backup when necessary.

Responsibilities

• Daily execution on RTR operation process, including IC, reconciliation, analysis and reporting, etc.
• Review of analyst journal entries and balance sheet reconciliations.
• Facilitate the operational Change Request (CR) process;
• Act as a clear escalation route to the client for service related issues and facilitate resolution of issues
• Initiate and own continuous improvement projects within area of his/her responsibilities
• Ensure compliance of the dedicated unit to Accenture policies and procedures applicable for the dedicated unit
• Responsible for the management of the month end closing process, including posting of month end journals, preparation of inter-company cross charges, ensuring accurate, transparent and timely reporting of monthly, quarterly and yearly results.
• Ensure all balance sheet accounts are reconciled in accordance with the timelines.
• Control of the period end close for the entities ensuring compliance with the agreed closing checklist.
• Provide explanation for significant & unusual variance between estimated & actual profit & loss figures on quarterly basis.
• Work with regional shared services leadership to build out the RTR team to increase depth and reach of activities performed in shared services.
• Provide oversight and input on the ERP standardizations and initiative-specific technology enhancements to maximize productivity and further global standardization.
• Involved in continues improvement activities to improve the efficiency and effectiveness of the RTR process.
• To ensure clear communication of accounting issues identified and make sure these issues are tracked, resolved promptly and processes improved to prevent recurrence of the issue.
• Ensuring quality assurance
• Understand the customer and internal performance requirements of the processes delivered by the delivery location (as documented in the relevant process SIPOC)
• Understand process input and output requirements and take continuous and pro-active steps to monitor and control them as appropriate to meet performance and customer requirements
• Ensure high degree of compliance to the documented processes delivered such as adhering to the defined Standard Work Instructions (SWIs) and Local Work Instructions (LWIs) as appropriate
• Support all new ERP & support system implementations ensuring these are configured, tested and rolled seamlessly without impact on control, timelines or accuracy.
• Provide resiliency to the team by acting as a backup when necessary.

Qualification/Experience

• Finance and accounting degree holder, minimum 1 year relevant accounting experience, ACCA or equivalent preferred.
• Mandarin proficiency including Business Writing and communication.
• Sound Operations management experience (including SLA management) and client interaction skill
• Experience in managing unstructured problems
• Proactive in solving issues and clearing balance sheet open items.
• Familiar with F&A outsourcing operation and experience in SSC environment
• Rich client facing experience, good at communication with client
• Willing to work on bank holidays and weekends during quarterly close.
• Overtime may be required during peak periods