ASSISTANT, BUSINESS OPERATIONS

KPJ Healthcare Berhad

Kuala Lumpur

On-site

MYR 42,000 - 54,000

Full time

14 days+

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Job summary

KPJ Healthcare Berhad is seeking an accounts payable professional in Kuala Lumpur to manage patient billing and guarantees. You will generate receipts, enter charges into HITs, and ensure entitlements under guaranteed letters are accurate.

You will also handle deposits, patient queries, and support the credit controller unit. The role requires an SPM or equivalent, with at least one year in accounts payable and strong attention to detail.

Qualifications

SPM holder or equivalent work experience.
One year's experience in accounts payable management.
Strong analytical and numerical skills.
Ability to communicate clearly and follow procedures.

Responsibilities

To generate receipt for collection received from patient.
To key-in all charges into HITs system using discharge slip, prescription slip and medication chart.
To finalize the bill and check the entitlements of patients who cover under guaranteed letter.
To send discharged insurance form to consultant complete.
To assist the registration counter on the validity and coverage of existing guaranteed letter.
To keep informing the Outpatient Service Staff on the status of the Guarantee Letter, coverage or patient medical entitlement and new debtor code.
To entertain calls from companies and patients requesting for example the itemized bills.
To file and save the documents in proper manner.
To assist the credit controller unit whenever there is any requirement needed.
To input remark of patient validity of GL into patient detail.
To issue and monitor the issuance of guaranteed letters for referred cases.
To perform any other duties as and when required by the management.
Register inpatient, outpatient, daycare and accompany patient/relatives to the ward concerned.
Collect deposit upon admission and part payment from payment/relative, if any.
Print cycle bill (interim bill) and visit patient/relatives for topping up deposit
Attending patient/relative enquiry.
Relief cashier and MCO, if any
To promote, support and ensure patient understanding of Patient and Family Rights.

Skills

Accounts payable

Education

SPM holder or equivalent work experience

Job description

MAIN DUTIES RESPONSIBILITIES

To generate receipt for collection received from patient.
To key-in all charges as per charged form, discharge slip, prescription slip and medication chart into HITs system.
To finalize the bill and check the entitlements of patients who cover under guaranteed letter.
To send discharged insurance form to consultant complete.
To assist the registration counter on the validity and coverage of existing guaranteed letter. T
o keep informing the Outpatient Service Staff on the status of the Guarantee Letter, coverage or patient medical entitlement and new debtor code.
To entertain calls from companies and patients in requesting for example the itemized bills.
To file and save the documents in proper manner.
To assist the credit controller unit whenever there is any requirement needed. 10.To input remark of patient validity of GL into patient detail.
To issue and monitor the issuance of guaranteed letters for referred cases. 12.To perform any other duties as and when required by the management. 13.Register inpatient, outpatient, daycare and
Accompany patient/relatives to the ward concerned.
Collect deposit upon admission and part payment from payment/relative, if any.
Print cycle bill (interim bill) and visit patient/relatives for topping up deposit 17.Attending patient/relative enquiry.
Relief cashier and MCO, if any
To promote, support and ensure patient understanding of Patient and Family Rights.

QUALIFICATIONS REQUIRED

SPM holder or equivalent work experience

EXPERIENCE REQUIRED

One years’ experience in accounts payable management.
Have good common sense combined with the use of accurate and complete analysis of known information.
Achievement oriented, self-starter, independent, high-degree self-motivation

Unlock job insights

Hirer responsiveness Salary match Number of applicants

Healthcare Services More than 10,000 employees

KPJ Healthcare Berhad is the leading provider of private healthcare services in Malaysia, with a history dating back to 1981 when it introduced the first private specialist hospital in Johor. The Group's core values of Safety, Courtesy, Integrity, Professionalism, and Continuous Improvement drive its integrated network of more than 29 specialist hospitals across Malaysia. Additionally, KPJ has expanded its presence internationally, with hospitals in Indonesia, Bangkok, and Bangladesh, as well as investments in retirement and age-care resorts in Australia and Malaysia.

KPJ's competitive advantage stems from its extensive reach and accessibility throughout the nation, offering a wide range of medical specialist services, some of which are pioneering in the country's healthcare industry. The company also excels in utilizing integrated technology to enhance patient care, including the adoption of Cloud Computing and continuous improvements to the KPJ Clinical Information System (KCIS). Furthermore, KPJ is exploring digitalized medical technology applications in areas such as E-Pharmacy, wearable technology, robotics, Artificial Intelligence (AI), and the Internet of Things (IoT).

With over three and a half decades of experience in hospital development and management, KPJ is built on strong fundamentals, positioning it well for the evolving healthcare industry. The company's health tourism segment has experienced significant growth through aggressive marketing strategies, expanding its footprint in various regions.

In addition to hospital-based care, KPJ has made strides in healthcare-related industries, particularly in KPJ Senior Living Care services and Healthcare Education, recognizing their potential for the future due to increasing consumer demand. KPJ hospitals have received recognition from accreditation bodies, ensuring the quality and safety of their services.

The company is committed to giving back to the community and has established a network of Klinik Wakaf An-Nur (KWAN) charity clinics and a Hospital Waqaf An-Nur (HWAN) to provide care to the underprivileged. With 18 KWAN clinics and five mobile clinics, KPJ's efforts have positively impacted over one million patients since 1998.

Overall, KPJ Healthcare Berhad's extensive network, commitment to innovation, and dedication to quality healthcare services and community outreach make it a prominent and trusted player in the private healthcare industry.

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