ASSISTANT, ADMISSION

Tawakkal Specialist Hospital; Kuala Lumpur; On-site; MYR 22,320 - 33,480; Full time

Job summary

Tawakkal Specialist Hospital in Kuala Lumpur is seeking a dedicated individual to handle patient interactions at the counter, focusing on inquiries and hospitalizations. The role involves registering patients, monitoring bed availability, and managing collections.

The ideal candidate should possess SPM qualifications and good communication skills, with an ability to work independently and in a team. Experience of 0-5 years is required. Join us to make a significant difference in patient care.

Qualifications

• Experience in handling patient interactions at counter.
• Strong communication skills to explain procedures clearly.
• Ability to manage patient registration and documentation.

Responsibilities

• Handle patient inquiries and hospitalizations at the counter.
• Explain processes to patients and guarantors clearly.
• Monitor bed availability and manage deposits.

Skills

Good communication skills

Ability to work independently

Teamwork

Education

SPM

Job description

SUMMARY OF DUTIES

Overall to handle patient at counter whether for enquiry or hospitalization.

MAIN DUTIES / RESPONSIBILITIES

1. Handling patient at counter.
2. Clear explanation to patient/guarantor.
3. Register and key-in patient’s particular.
4. Monitor and checking availability of bed.
5. Collection of deposit for cash paying and insurance patient.
6. Responsibility in handling collection.
7. Close till and collection checking.
8. Checking the completeness on Insurance Claim Form.
9. Documents attachment in the patient’s folder.
10. Completeness of the document.
11. Duty to perform as per instruction.
12. Other Duties.

QUALIFICATIONS REQUIRED

• SPM with experiences.
• Good communication skill and ability to interact with level of people.
• Ability to work independently with minimum supervision.
• Be able to work in a team.

EXPERIENCE REQUIRED

0-5 years