Assistant Account Manager

tms; Klang City; On-site; MYR 90,000 - 150,000; Full time

Job summary

tms is seeking a Local Market Activities (LMA) Assistant Manager based in Malaysia to oversee end-to-end packaging projects for local markets in Malaysia and Singapore. The role ensures timely delivery of packaging items and aligns with regional plans and customer expectations.

You will lead cross-functional teams, support product development with SEA QA/PD/SCO, and identify growth opportunities while ensuring regulatory compliance across markets.

Qualifications

• Bachelor degree in Science, Engineering, Commerce or similar
• Qualification in Business or Supply Chain management preferred
• Knowledge of packaging and packaging materials
• 3-5 years of experience in manufacturing within packaging industry
• Strong project management experience
• Excellent written and oral communication in the English language
• Mandarin speaking is complimentary (not a must)
• Proficiency in Microsoft Word, Excel, and PowerPoint

Responsibilities

• Manage and co-ordinate the supply of newly introduced packaging items into the country and ensure that all project timelines are met.
• Support all product development activities through collaboration and working with the SEA team in QA, PD, SCO.
• Seek to understand customer expectations and requirements and to meet or exceed these requirements in the delivery of packaging services.
• Seek to add value by understanding and anticipating customers’ requirements
• Strong project management and spot & escalate risks timely via weekly work-in-progress meetings with cross functional team
• Strong project management skills, with the ability to proactively identify, monitor, and escalate risks in a timely manner through weekly work-in-progress meetings with cross functional teams.
• Ensure adequate links and communications are maintained with the Distribution Centers and suppliers.
• Maintain register of local market activities for Quarterly LMA invoicing.
• Manage artwork flow for the customer to ensure market compliance to Zone and Global regulations.

Skills

Project management

English communication

Packaging knowledge

MS Office (Word/Excel/PowerPoint)

Mandarin (optional)

Education

Bachelor degree in Science/Engineering/Commerce

Business or Supply Chain management qualification

Job description

About Us

tms unites technology, marketing, and sourcing to drive transformational change for the world’s leading brands. With 1,200+ employees across 26 countries, we offer an impressive range of solutions – from inspiration and innovation to category management and delivery.

About Us

tms unites technology, marketing, and sourcing to drive transformational change for the world’s leading brands. With 1,200+ employees across 26 countries, we offer an impressive range of solutions – from inspiration and innovation to category management and delivery.

Operating as a creative agency, a strategic consultancy, a sourcing business, and a technology provider, we engage with over 110 million customers every single day for our clients, including McDonald’s, T-Mobile, O2, Starbucks, and adidas.

Most importantly, we’re a place where you can achieve great things, and be recognized as the best.

What Matters The Most

Breakthrough, business-driving ideas come from extraordinary people with the freedom to be their most authentic selves at work. Authenticity and diversity are critical elements of our business. They can only be realized when we create access and equity for all. We foster a culture of inclusion and belonging and aspire to be ever‑evolving.

tms is a place where brilliant people are better together. If you want your ideas to be heard and to contribute to a culture of inclusion and authenticity, bring us your voice! Visit tmsw.com.

Role Overview

Local Market Activities (LMA) are market‑ level services that encompass any changes, additions, or adjustments to the bespoke, local‑market packaging. Based in Malaysia, the LMA Assistant Manager is responsible for the end‑to‑end project management of newly implemented customer’s packaging in Malaysia & Singapore.

The role will ensure assured supply of all products into the market including delivery of products for promotional activities as well as new product development and trials. The role leads and coordinates cross‑functional project teams and suppliers to ensure timely execution and alignment with local market expectations. In addition, the role will also identify customer growth opportunities and implement regional category plans that support the local markets.

Responsibilities

• Manage and co-ordinate the supply of newly introduced packaging items into the country and ensure that all project timelines are met.
• Support all product development activities through collaboration and working with the SEA team in QA, PD, SCO.
• Seek to understand customer expectations and requirements and to meet or exceed these requirements in the delivery of packaging services.
• Seek to add value by understanding and anticipating customers’ requirements
• Strong project management and spot & escalate risks timely via weekly work-in-progress meetings with cross functional team
• Strong project management skills, with the ability to proactively identify, monitor, and escalate risks in a timely manner through weekly work-in-progress meetings with cross functional teams.
• Ensure adequate links and communications are maintained with the Distribution Centers and suppliers.
• Maintain register of local market activities for Quarterly LMA invoicing.
• Manage artwork flow for the customer to ensure market compliance to Zone and Global regulations.

Required

SKILLS AND EXPERIENCE

• Bachelor degree in Science, Engineering, Commerce or similar
• Qualification in Business or Supply Chain management preferred
• Knowledge of packaging and packaging materials
• 3-5 years of experience in manufacturing within packaging industry
• Strong project management experience
• Excellent written and oral communication in the English language
• Mandarin speaking is complimentary (not a must)
• Proficiency in Microsoft Word, Excel, and PowerPoint