Area Marketing Sales (Negeri Sembilan)

J&T Express (Malaysia ) Sdn Bhd; Negeri Sembilan; Presencial; MYR 60.000 - 120.000; Tempo integral

Resumo da vaga

J&T Express (Malaysia ) Sdn Bhd is looking for a Market Development & Sales Leader to drive parcel volume growth by expanding the customer base and managing key accounts. The role requires strong leadership, strategic thinking and the ability to coach a sales team across multiple districts.

You will set sales targets, monitor performance, and coordinate with Operations, Customer Service and Finance to ensure superior service quality.

Qualificações

• Diploma or Degree in Business, Marketing or related field.
• Minimum 2–3 years of sales experience.
• Experience in logistics / courier / e-commerce industry is an added advantage.
• Good communication and negotiation skills.
• Data analysis and reporting ability.
• Team leadership and coaching capability.
• Able to work under pressure.
• Result-oriented and proactive.
• Possess own transport and willing to travel.
• Able to work during weekends/public holidays when required by business operations.

Responsabilidades

• Develop market and expand business in the assigned area.
• Lead and train sales team; set targets and KPIs.
• Maintain key accounts and VIP merchants; ensure service quality.
• Monitor customer base, complaint rate, and collect payments as needed.
• Coordinate with Operations, Customer Service and Finance to ensure high service quality.

Conhecimentos

Sales leadership

Market development

Negotiation

Data analysis

Team coaching

Communication

Formação

Diploma or Degree in Business, Marketing or related field

Descrição da vaga

Responsible for developing market business, leading the sales team, achieving regional sales targets, and maintaining key account customers relationships to drive parcel volume growth.

Key Responsibilities

A. Market Development & Business Expansion

• Conduct market research and analysis within the assigned area
• Identify potential customers and business growth opportunities
• Develop and implement market expansion plans to increase parcel volume
• Develop and maintain key accounts and VIP merchants
• Follow up on quotation, contract signing and payment collection to ensure compliant operations
• Lead and manage the sales team
• Set sales targets and performance KPI
• Provide coaching and sales training to team members
• Conduct daily team management including task assignment and performance assessment

C. Performance Achievement & KPI Management

• Monitor key indicators such as customer base, complaint rate, bad-debt risk
• Analyze business data and prepare regular sales reports and improvement actions

D. Customer Relationship & Service Quality

• Maintain good customer relationships
• Handle customer complaints and operational issues promptly
• Conduct regular visits to key customers to enhance satisfaction and loyalty
• Coordinate with Operations, Customer Service and Finance departments to ensure service quality

Job Requirements

• Diploma or Degree in Business, Marketing or related field
• Minimum 2–3 years of sales experience
• Experience in logistics / courier / e-commerce industry is an added advantage
• Good communication and negotiation skills
• Data analysis and reporting ability
• Team leadership and coaching capability
• Able to work under pressure
• Result-oriented and proactive
• Possess own transport and willing to travel
• Able to work or during weekends/public holidays when required by business operations.

Working Hours

• Working Days: Monday to Saturday
• Working Hours: Monday to Friday: 9am to 6pm; Saturday: 9am to 1pm