Area Manager, Retail Brand Leader (Malaysia)

Clarks; Kuala Lumpur; On-site; MYR 78,000 - 134,000; Full time

Job summary

Clarks in Kuala Lumpur is seeking a Store Manager to coach and develop store teams and deliver a genuine brand experience across the retail estate.

You will lead operational excellence, drive sales, manage inventory and ensure high standards of customer service, while building strong relationships with mall management. The ideal candidate has 2+ years of area management and footwear/retail experience in Malaysia, with fluent English and Bahasa.

Qualifications

• In-depth knowledge of Malaysia Retail market.
• Proven track record in managing multiple stores.
• Experience in people development and leading teams.
• Experience in coaching store team members.
• Knowledge of wider retail and sales environment and trends.

Responsibilities

• Monitor and ensure stores operate per SOP and guidelines.
• Manage operational efficiency in each store.
• Improve customer service standards and conduct performance appraisals.
• Provide leadership by example and direction to staff.
• Manage inventory and meet inventory goals.
• Recruit, train, develop and succession planning for high performers.
• Coach, monitor and develop team members and recognize excellence.
• Coordinate quarterly stock take procedures.

Skills

Planning and organising

Commercial awareness

Drive and self-development

Time management

Excellent communicator

IT literate

Tools

Excel

Word

PowerPoint

Job description

Clarks in Kuala Lumpur is seeking a Store Manager to coach and develop store teams and deliver a genuine brand experience across the retail estate.

You will lead operational excellence, drive sales, manage inventory and ensure high standards of customer service, while building strong relationships with mall management. The ideal candidate has 2+ years of area management and footwear/retail experience in Malaysia, with fluent English and Bahasa.