Supervisor (Guess Pavilion KL)

PT Mitra Adiperkasa Tbk (MAP Fashion1); Kuala Lumpur; On-site; MYR 33,000 - 61,000; Full time

Job summary

PT Mitra Adiperkasa Tbk in Malaysia is seeking a Store Supervisor to lead a retail team, ensure top-notch customer service, and drive store performance. You will oversee daily operations, manage inventory, and implement sales initiatives to boost revenue.

The role requires strong leadership, a passion for service, and the ability to analyze sales data to identify opportunities while maintaining an appealing store environment.

Qualifications

• Experience supervising a retail sales team.
• Strong customer service focus.
• Ability to analyze sales data and identify trends.
• Experience with inventory management and stock replenishment.
• Willingness to work flexible hours including weekends.

Responsibilities

• Supervise and lead a team of sales associates to achieve sales goals.
• Ensure that customers receive outstanding service and assistance.
• Address customer inquiries, concerns, and issues promptly and professionally.
• Monitor and analyze sales data to identify trends and opportunities.
• Implement sales strategies and initiatives to drive revenue growth.
• Ensure that the store layout is visually appealing and products are well-presented.
• Monitor inventory levels and coordinate with management on stock replenishment.
• Assist in managing inventory, including stock replenishment and markdowns.
• Collaborate with the management team to optimize inventory levels.
• Oversee daily store operations, including opening and closing procedures.
• Contribute to the analysis of sales data and make recommendations for improvement.

Skills

Team leadership

Customer service

Sales driven

Inventory management

Store operations

Job description

With a legacy spanning over two decades, MAP has not only redefined the retail landscape in Indonesia but has also become a beacon of inspiration for industry leaders worldwide.

Incorporated in 1995, MAP achieved phenomenal growth over the years culminating in its IPO in November 2004. Today, MAP is the leading lifestyle retailer in Indonesia with over 3,800 retail stores and a diversified portfolio that includes sports, fashion, department stores, kids, food & beverage and lifestyle products.

Listed on the Indonesia Stock Exchange, with over 31,000 employees, MAP was voted Fortune Indonesia’s Most Admired Companies (Top 20) in 2012 and Forbes Indonesia’s Top 40 Companies in 2011. Apart from retailing, MAP is also a leading distributor for sports, kids and lifestyle brands.

Let’s join our company as a Store Supervisor with Job Description as below:

Store Supervisor (Guess)

Supervise and lead a team of sales associates to achieve sales goals.

Ensure that customers receive outstanding service and assistance.

Address customer inquiries, concerns, and issues promptly and professionally.

Monitor and analyze sales data to identify trends and opportunities.

Implement sales strategies and initiatives to drive revenue growth.

Ensure that the store layout is visually appealing and products are well-presented.

Monitor inventory levels and coordinate with management on stock replenishment.

Assist in managing inventory, including stock replenishment and markdowns.

Collaborate with the management team to optimize inventory levels.

Oversee daily store operations, including opening and closing procedures.

Contribute to the analysis of sales data and make recommendations for improvement.

Your application will include the following questions:

• Which of the following statements best describes your right to work in Malaysia?
• What's your expected monthly basic salary?
• Which of the following types of qualifications do you have?
• How many years' experience do you have as a sales associate?
• Do you have experience with inventory management?
• Do you have experience in a sales role?