AR & Credit Control Executive

Vinda SEA; Malaysia; On-site; MYR 60,000 - 90,000; Full time

Benefits offered by this job

Medical and insurance coverage

Performance-based bonuses

Hybrid work arrangement

Meal subsidies

Employee discounts

Free parking

Job summary

Vinda SEA is seeking an AR & Credit Control Executive to manage customer master data, credit limits, and collections. The role covers risk assessment, order blocks, and handling customer claims, with a focus on minimizing bad debts and ensuring timely cash flow.

Fresh graduates are welcome, with a diploma/degree in accounting or finance and Excel skills essential. Knowledge of Oracle ERP (AR module) is a plus, and the position offers a hybrid work arrangement, meal subsidies, and employee

Qualifications

• Fresh graduates are welcome to apply.
• Diploma or Degree in Accounting, Finance, or a related field.
• Proficiency in Microsoft Excel.
• Knowledge of Oracle ERP, particularly the AR module, will be an added advantage.
• Deadline-driven with the ability to prioritize tasks and meet timelines.
• Collection-driven mindset with a strong focus on minimizing bad debts.
• Strong customer service skills including processes and procedures.

Responsibilities

• Master Data: update customer accounts, ship-to addresses, and credit limits.
• Credit Management: analyze new customers and monitor credit limits.
• Risk category administration: assess aging and adjust terms as needed.
• Order blocking & releasing: manage blocks per credit policy.
• Customer claim handling: process CN/DN and credits with proper docs.
• Payment collection: ensure timely collections and receipts.
• Outgoing refund payments: process and account for refunds.
• Reports: prepare monthly AR balance sheets and bad debts analyses.
• Queries: handle customer inquiries promptly and work with Sales.

Skills

Microsoft Excel

Customer service

Deadline-oriented

Attention to detail

Education

Diploma or Degree in Accounting/Finance

Tools

Oracle ERP (AR module)

Job description

About us

Founded in 1985, Vinda is a large-scale hygiene company in Asia integrating R&D, Production and Sales. Vinda is committed to the philosophy of “Healthy Lifestyle Starts with Vinda” and strives to provide high-quality hygiene products and services. Today, Vinda has a total of 12 state-of-the‑art production bases, and operating core business segments including tissue, baby care, feminine care, incontinence care, and professional hygiene solutions under key brands Vinda, Tempo, Drypers, Libresse, TENA, Dr. P and Tork. In 2024, Vinda joins RGE, continuing to provide consumers with a wide range of hygiene products and services.

What We Offer

• Comprehensive medical and insurance coverage for you and your dependents, providing greater peace of mind.
• Performance-based bonuses that recognize and reward your contributions.
• A hybrid work arrangement with flexible working hours, offering greater flexibility and work-life balance.
• Attractive meal subsidies to help reduce your daily expenses.
• Exclusive employee discounts on our products.
• Free parking for your convenience.

Ready to take your career to the next level?

We're looking for a passionate and driven AR & Credit Control Executive at Vinda SEA HQ located at Bandar Bukit Raja, Klang (next to Setia Alam). If you’re ready to grow, contribute, and make a meaningful impact with a supportive team, we’d love to hear from you.

How You'll Make an Impact?

1. Master Data - Customer master data maintenance

• Update the new customer account in the system.
• Update new ship-to’s and revised credit limit of customers.
• Periodic check for inactive customer account and block for posting/flag for deletion.
• Proper filling of documentation for all master data (new account, credit limit) for reference.

2. Credit Management

a) Customer finance analysis

• Perform background search with the relevant authorities of a potential new customer to verify the company legally existence.
• Perform periodic review of financial situation of existing customers and take necessary action to safeguard company’s assets.

b) Credit limit administration

• Constantly monitor the performance (sales and collection) of the customer accounts to ensure the trade is within the credit limit assigned.
• Assign the credit limit to the potential new customers with recommendation according to the agreed credit control policy.

c) Risk category administration

• Review together with sales team on the aging of the customer account to assess the possible risk of default and assist Manager in determining the strategy of minimizing the risk.
• Review with Manager the customer for past payment trends/sales or any returned/stopped payment.
• Propose to Sales team/Sales Manager to change the trade terms (credit limit & credit terms) if the current limit is not sufficient.
• Monitor the bad debt/doubtful debts provision. Highlight to AR & CC Manager when the provisions reach the alarming level.
• Always minimize bad debts level. Highlight to AR & CC Manager when an account is potentially turn bad with suggested next best cause of action.
• Send out Reminder Letters to customers which are not paying on time.
• Review and assess “high risk” Customer accounts to ensure that adequate risk mitigation steps been taken either by placing a Credit Insurance or obtaining a bank guarantee from the customer.

d) Order blocking & releasing

• Release the customers with “Order block” status due to credit limit exceeded.
• Check with sales team if the collection has been made for “order block” status.
• Release the blocking after consensus agreement/action has been obtained with sales team.

e) Customer claim handling

• Process customer claims (CN & DN) and returns are adequately handled with proper documentation.
• Process claims/returns are properly accounted in the customer account.
• Review/issue Credit Note for goods returned and submit for AR & CC Manager’s approval.

3. Customer Account Handling

a) Payment collection from customers

• Process and ensure collections from customers are captured and reflected in the account on a timely manner.
• Process customer transactions items per bank statement and ensure all are captured and reflected in the respective accounts on a timely manner.
• Process the salesperson collecting the payment from customer and submit of all necessary documents for accounting.
• Process and ensure receipts have been issued for all collections from customers.
• Monthly update the actual collection vs target collection of the salesperson for collection & sales target achieved purpose.
• Assist Manager in determining the accounts profile of the customers for sales team.
• Assist Manager in dealing with customers to discuss on overdue amount and agree on repayment terms.
• Review/issue Credit Notes for prompt pay discount and submit for AR & CC Manager’s approval.
• Process reminder letter and ensure have been sent to customer with due receivables.

b) Outgoing refund payments

• Process refund to customers with proper documentation.
• Process refund payments are properly accounted in the customer account.
• Review/issue the Credit note for refund to customer and submit for AR & CC Manager’s approval.

c) Statement

• Process Statement of Accounts and issued to customers monthly.
• Conduct Customer reconciliation for all customer accounts in a timely manner.

4. Query Handling

• Attend to queries from customer in a proper and timely manner.
• Interact with Sales team on queries on customer accounts in a proper and timely manner.

5. Export Transactions

• Follow-up with customers and ensure the due receivable amount from inter-co AR & Export AR are collected on time.
• Liaise with customer if a problem arises due to unpaid Invoices.
• Seek advice from Manager if the credit limit is breached and need collateral from Export customers if customer wants to increase the credit limit.

6. Reports

• Prepare monthly report on Bad Debts.
• Prepare monthly AR balance sheet reports and ensure it’s updated on time.

7. Others

• Audit - To attend to External Auditor on audit matters and provide necessary details.

What Makes You a Great Fit?

• Fresh graduates are welcome to apply.
• Diploma or Degree in Accounting, Finance, or a related field.
• Proficiency in Microsoft Excel.
• Knowledge of Oracle ERP, particularly the AR module, will be an added advantage.
• Deadline-driven with the ability to prioritize tasks and meet timelines.
• Collection-driven mindset with a strong focus on minimizing bad debts.
• Strong customer service skills including processes and procedures.

Disclaimer

By sending us your resume and personal details, it is deemed you have provided your consent to us retaining your information in our talent recruitment database. All information provided will only be used for the recruitment process purpose. Vinda will only collect, use, process or disclose personal information where and when allowed under applicable laws.