Application Technical Engineer - Hygiene

Focus Hotmelt Malaysia Sdn. Bhd.; Selangor; On-site; MYR 90,000 - 150,000; Full time

Job summary

FOCUS Hotmelt Malaysia Sdn. Bhd. is hiring an Application Technical Engineer - Hygiene to provide application technical support to customers and Sales/Marketing teams.

You will support customer machine trials, product evaluations and troubleshooting at customer sites, and understand customer requirements to recommend technical solutions. You will work with Sales and R&D to develop new applications, coordinate with Quality and Customer Service to resolve issues, identify risks and share feedback

Qualifications

• Bachelor's Degree in Chemical Engineering, Chemistry, Applied Chemistry, Polymer/Materials Science, Mechanical Engineering or related field.
• 2–5 years of relevant experience in application engineering, technical service, process engineering or manufacturing technical support.
• Experience in hot melt adhesives, hygiene/nonwoven, converting, coating or related manufacturing applications is an advantage.
• Hands-on experience in customer trials and technical troubleshooting is preferred.
• Willing to travel frequently within Southeast Asia, approximately 10–15 days per month.
• Good communication, analytical and problem-solving skills.

Responsibilities

• Provide application technical support to customers and Sales/Marketing teams.
• Support customer machine trials, product evaluations and troubleshooting at customer sites.
• Understand customer application requirements and recommend suitable technical solutions.
• Work with Sales and R&D to develop new applications and customer opportunities.
• Coordinate with Quality and Customer Service to resolve customer technical issues and complaints.
• Identify application risks and provide preventive recommendations.
• Gather market, competitor and application information and share feedback with the HQ Technical Team.
• Prepare technical/trial reports and other related documentation.

Skills

Customer trials

Technical troubleshooting

Analytical skills

Communication skills

Willingness to travel

Education

Chemical Engineering

Chemistry

Applied Chemistry

Polymer/Materials Science

Mechanical Engineering

Related field

Job description

Application Technical Engineer - Hygiene

Provide application technical support to customers and Sales/Marketing teams.

Support customer machine trials, product evaluations and troubleshooting at customer sites.

Understand customer application requirements and recommend suitable technical solutions.

Work with Sales and R&D to develop new applications and customer opportunities.

Coordinate with Quality and Customer Service to resolve customer technical issues and complaints.

Identify application risks and provide preventive recommendations.

Gather market, competitor and application information and share feedback with the HQ Technical Team.

Prepare technical/trial reports and other related documentation.

Requirements

Bachelor's Degree in Chemical Engineering, Chemistry, Applied Chemistry, Polymer/Materials Science, Mechanical Engineering or related field.

2–5 years of relevant experience in application engineering, technical service, process engineering or manufacturing technical support.

Experience in hot melt adhesives, hygiene/nonwoven, converting, coating or related manufacturing applications is an advantage.

Hands-on experience in customer trials and technical troubleshooting is preferred.

Willing to travel frequently within Southeast Asia, approximately 10–15 days per month.

Good communication, analytical and problem-solving skills.

Welcome to FOCUS Hotmelt, a dynamic, publicly traded global leader in premium bonding solutions tailored for the personal hygiene industry. With a strong presence across 4 continents and 9 countries, we epitomize innovation and excellence in our field.

In 2023, we proudly secured our position as the world's 2nd largest hotmelt adhesive supplier, achieving this remarkable feat within just a decade of inception. Our success is driven by a team of seasoned professionals, each a veteran in the hygiene industry, constantly pushing the boundaries to redefine what's achievable through bonding solutions.

Welcome to FOCUS Hotmelt, a dynamic, publicly traded global leader in premium bonding solutions tailored for the personal hygiene industry. With a strong presence across 4 continents and 9 countries, we epitomize innovation and excellence in our field.

In 2023, we proudly secured our position as the world's 2nd largest hotmelt adhesive supplier, achieving this remarkable feat within just a decade of inception. Our success is driven by a team of seasoned professionals, each a veteran in the hygiene industry, constantly pushing the boundaries to redefine what's achievable through bonding solutions.