Application Technical Engineer - Hygiene

Focus Hotmelt Malaysia; Port Klang; On-site; MYR 60,000 - 90,000; Full time

Benefits offered by this job

Free parking

Job summary

Focus Hotmelt Malaysia is seeking an Application Technical Engineer to provide technical support for hygiene-related applications. You will assist customers and Sales/Marketing, oversee trials, and tailor solutions to meet application requirements.

The role involves collaboration with Sales and R&D to develop new opportunities, coordination with Quality and Customer Service to address issues, and travel across Southeast Asia (10–15 days/month). Proficiency in English is essential.

Qualifications

• Bachelor's Degree in Chemical Engineering, Chemistry, Applied Chemistry, Polymer/Materials Science, Mechanical Engineering or related field.
• 2–5 years of relevant experience in application engineering, technical service, process engineering or manufacturing technical support.
• Experience in hot melt adhesives, hygiene/nonwoven, converting, coating or related manufacturing applications is an advantage.
• Hands-on experience in customer trials and technical troubleshooting is preferred.
• Good command of English; Mandarin is an advantage for communication with China HQ.
• Willing to travel frequently within Southeast Asia, approximately 10–15 days per month.
• Good communication, analytical and problem-solving skills.
• Free parking.

Responsibilities

• Provide application technical support to customers and Sales/Marketing teams.
• Support customer machine trials, product evaluations and troubleshooting at customer sites.
• Understand customer application requirements and recommend suitable technical solutions.
• Work with Sales and R&D to develop new applications and customer opportunities.
• Coordinate with Quality and Customer Service to resolve customer technical issues and complaints.
• Identify application risks and provide preventive recommendations.
• Gather market, competitor and application information and share feedback with the HQ Technical Team.
• Prepare technical/trial reports and other related documentation.

Skills

Application support

Technical troubleshooting

Customer trials

Cross-functional coordination

English communication

Education

Bachelor's degree in Chemical Engineering/related field

Job description

Jora Malaysia will close on 16th September 2026. Thank you for being with us, we are cheering you on as you continue your career journey.

Application Technical Engineer - Hygiene

• Provide application technical support to customers and Sales/Marketing teams.
• Support customer machine trials, product evaluations and troubleshooting at customer sites.
• Understand customer application requirements and recommend suitable technical solutions.
• Work with Sales and R&D to develop new applications and customer opportunities.
• Coordinate with Quality and Customer Service to resolve customer technical issues and complaints.
• Identify application risks and provide preventive recommendations.
• Gather market, competitor and application information and share feedback with the HQ Technical Team.
• Prepare technical/trial reports and other related documentation.

Requirements

• Bachelor's Degree in Chemical Engineering, Chemistry, Applied Chemistry, Polymer/Materials Science, Mechanical Engineering or related field.
• 2–5 years of relevant experience in application engineering, technical service, process engineering or manufacturing technical support.
• Experience in hot melt adhesives, hygiene/nonwoven, converting, coating or related manufacturing applications is an advantage.
• Hands‑on experience in customer trials and technical troubleshooting is preferred.
• Good command of English; Mandarin is an advantage for communication with China HQ.
• Willing to travel frequently within Southeast Asia, approximately 10–15 days per month.
• Good communication, analytical and problem-solving skills.
• Free parking

Education:

• Bachelor's (Preferred)

Experience:

• Chemical engineering: 3 years (Preferred)