Application Support Specialist (Shift Team)

QubeApps; Kepong; On-site; MYR 48,000 - 72,000; Full time

Job summary

Qube Apps Malaysia is seeking an Application Support Specialist (Shift Team) to provide frontline problem-solving support for customer software inquiries, installation and maintenance services. This role requires strong communication, troubleshooting and a customer-first mindset, with a willingness to work in shifts.

You will collaborate with cross-functional teams to resolve issues promptly, document solutions, and ensure high customer satisfaction.

Qualifications

• Experience in customer support or technical troubleshooting.
• Excellent communication and problem-solving skills.
• Familiarity with software installation and maintenance.

Responsibilities

• Provide frontline support for customer software inquiries.
• Assist with software installation and maintenance services.
• Document issues and resolutions for future reference.

Job description

Jora Malaysia will close on 9th September 2026. Thank you for being with us, we are cheering you on as you continue your career journey.

Application Support Specialist (Shift Team)

Embark on a journey where excellence meets opportunity. Qube Apps is not just a workplace; it’s a platform where your brilliance shines, driving innovation and fostering a sense of belonging. Here, diversity in talent and thought is not just welcomed; it’s essential. Together, we tackle challenges, turning them into opportunities for growth and achievement. This is where your career soars, supported by a culture that values your voice and vision. Join us and be part of a community committed to excellence and continuous learning.

Provide frontline problem-solving support for customer software related inquiries and software installation and maintenance services.