Application Support - Banking

Verinon Technology Solutions Sdn Bhd; Kuala Lumpur; On-site; MYR 120,000 - 180,000; Full time

Job summary

Verinon Technology Solutions Sdn Bhd in Kuala Lumpur is seeking an experienced application support professional for a 12-month contract in the banking domain. You will monitor, maintain, and support enterprise applications to ensure high availability and performance.

The ideal candidate has 4+ years in application architecture and support, strong SQL and relational databases, Linux/Unix and scripting (Shell/Python), ITIL processes, and familiarity with Agile methods such as Scrum or Kanban.

Qualifications

• Degree in CS/IT or related field preferred.
• 4+ years in application architecture and support in banking.
• Strong SQL and relational databases (Oracle, MySQL).
• Linux/Unix environments and scripting experience.
• Familiarity with ITIL processes and agile methods.

Responsibilities

• Monitor, maintain, and support enterprise applications to ensure high availability and performance.
• Investigate and resolve incidents, problems, and service requests within SLAs.
• Perform root cause analysis and implement permanent fixes.
• Collaborate with development teams for bug fixes and deployments.
• Manage configurations, patches, and upgrades in prod and non-prod environments.
• Document processes and knowledge for knowledge sharing.
• Ensure security and regulatory compliance during maintenance.
• Provide on-call support during critical outages.

Skills

SQL

Linux/Unix

Shell/Python

ITIL

Agile (Scrum/Kanban)

Java/.NET

API/Web services

Communication

Education

Bachelor's degree in Computer Science/IT

Job description

This is an application support role in the banking domain requiring 4+ years of experience in application architecture and support methodologies. You will monitor, maintain, and support enterprise applications to ensure high availability and performance in a 12-month contract position based in Kuala Lumpur.

Key responsibilities

Monitor, maintain, and support enterprise applications to ensure high availability and performance.

Investigate and resolve application-related incidents, problems, and service requests within agreed SLAs.

Perform root cause analysis and implement permanent fixes to prevent recurring issues.

Collaborate with development teams for bug fixes, enhancements, and deployment activities.

Manage application configurations, patches, and upgrades in production and non-production environments.

Document processes, troubleshooting steps, and technical solutions for knowledge sharing.

Ensure compliance with security and regulatory standards during application maintenance.

Provide on-call support and participate in incident management during critical outages.

About you

Bachelor's degree in Computer Science, Information Technology, or related field is desired.

4+ years of application architecture and support methodologies experience in banking.

Proficiency in SQL and relational databases (e.g., Oracle, MySQL).

Experience with Linux/Unix environments and scripting (e.g., Shell, Python).

Familiarity with ITIL processes (Incident, Problem, Change Management).

Good analytical and troubleshooting skills.

Experience with Agile methodologies such as Scrum or Kanban.

Knowledge of Java/.NET applications and middleware technologies.

Understanding of API integrations and web services.

Strong communication and collaboration skills for working with cross-functional teams.

Unlock job insights

Hirer responsiveness Salary match Number of applicants

Information Technology Services 101-1,000 employees

Verinon Technology Solutions is a leading IT services firm headquartered in Chicago, with strategic U.S. offices in Ohio and Wisconsin. Globally, the company operates across the Americas, Europe, and Asia, with major centers in Toronto, London, and Hyderabad.

Projects: 1,500+ successfully completed

Annual Revenue: Over USD 50 million

Partnerships: Collaborations with IBM, Microsoft, and others

Certifications: ISO 9001, ISO 27001, CMMI Level 3

Verinon emphasizes diversity and agility, offering flexible engagement models, making it a trusted partner for Fortune 500 companies.

Verinon Technology Solutions is a leading IT services firm headquartered in Chicago, with strategic U.S. offices in Ohio and Wisconsin. Globally, the company operates across the Americas, Europe, and Asia, with major centers in Toronto, London, and Hyderabad.

Projects: 1,500+ successfully completed

Annual Revenue: Over USD 50 million

Partnerships: Collaborations with IBM, Microsoft, and others

Certifications: ISO 9001, ISO 27001, CMMI Level 3

Verinon emphasizes diversity and agility, offering flexible engagement models, making it a trusted partner for Fortune 500 companies.