Application Engineer - RMA & Failure Analysis

People Profilers Pte Ltd; Shah Alam; Presencial; MYR 60.000 - 90.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Competitive remuneration

Benefits package

Descripción de la vacante

People Profilers Pte Ltd in Malaysia is seeking a skilled Engineer to investigate warranty claims, perform troubleshooting, and document findings. The role focuses on reliability and quality support, with emphasis on root cause analysis and corrective actions.

You will work with internal teams and customers, maintain RMA records, and contribute to continuous improvement of products and processes. Diploma or degree in electrical/electronics/mechatronics is required, with 2–5 years' experience.

Formación

• Diploma or degree in electrical/electronics/mechatronics or related field.
• 2–5 years in technical support, RMA, failure analysis or quality engineering.
• Familiar with electronic troubleshooting and test equipment.
• Knowledge of ISO 9001 and non-conformance processes.

Responsabilidades

• Investigate returned products and warranty claims.
• Perform troubleshooting and functional testing.
• Determine root causes and prepare technical reports.
• Maintain RMA records and investigation documentation.
• Investigate customer-reported issues and complaints.
• Support on-site troubleshooting and performance verification.
• Provide technical findings and recommendations.
• Coordinate with internal teams and customers to resolve issues.
• Analyze recurring failures and reliability trends.
• Support root cause analysis and corrective actions.
• Recommend product and process improvements.
• Support IQC and quality investigations as required.
• Maintain quality-related records and reports.
• Assist with non-conformance and corrective action activities.
• All successful candidates can expect a very competitive remuneration package and a comprehensive range of benefits.

Conocimientos

Analytical thinking

Communication skills

Report writing

Independent work

Educación

Diploma/Degree in Electrical/Electronics/Mechatronics

Herramientas

Test equipment

EC motors and controllers

Descripción del empleo

People Profilers Pte Ltd in Malaysia is seeking a skilled Engineer to investigate warranty claims, perform troubleshooting, and document findings. The role focuses on reliability and quality support, with emphasis on root cause analysis and corrective actions.

You will work with internal teams and customers, maintain RMA records, and contribute to continuous improvement of products and processes. Diploma or degree in electrical/electronics/mechatronics is required, with 2–5 years' experience.