Application Engineer - Downstream Water Solutions (Melaka)

Ecolab; Malacca City; On-site; MYR 60,000 - 90,000; Part time

Job summary

Ecolab seeks an Application Engineer for the Downstream Division in Melaka, Malaysia. This contract role involves providing routine service support to Sales Representatives, assisting with plant surveys, and helping with start-ups of new applications at existing and new accounts.

The successful candidate will build strong relationships with key stakeholders, offer technical support, analyze systems, and recommend improvements to ensure optimal customer operations.

Qualifications

• Bachelor’s degree in engineering (chemical / industrial / environmental) required.
• 2–3 years in oil & gas, water treatment or specialty chemical industry preferred.
• Fluency in English and Bahasa Malaysia required.

Responsibilities

• Provide routine service support to Sales Representatives in strategic district accounts to execute agreed upon customer system assurance and continuous improvement plans.
• Assist Sales Representatives with plant surveys of prospective customers.
• Assist Sales Representatives with start-ups of new applications in both existing customers and in new accounts.
• Develop strong relationships with the key stakeholders in the strategic district accounts where you provide service support
• Provide technical support to customers; identifying and resolving customer pain points, escalating as required.
• Engage in problem solving by performing system analysis, interpreting data and providing written recommendations to ensure customer operations are performing at optimal levels.
• Support services include: Sample testing, light maintenance, customer service, service report generation, chemical ordering, chemical inventory management, general labor activities.
• Follow Ecolab safety guidelines and incident reporting requirements.

Skills

English

Bahasa Malaysia

Education

Bachelor's degree in engineering (chemical / industrial / environmental)

Tools

Boilers

Cooling towers

Wastewater treatment systems

Job description

Ecolab seeks an Application Engineer for the Downstream Division in Melaka, Malaysia. This contract role involves providing routine service support to Sales Representatives, assisting with plant surveys, and helping with start-ups of new applications at existing and new accounts.

The successful candidate will build strong relationships with key stakeholders, offer technical support, analyze systems, and recommend improvements to ensure optimal customer operations.