APAC Solution Deployment & Engineering Leader (Remote)

Agilent Technologies; Petaling Jaya; Remote; MYR 612,000 - 939,000; Full time

Benefits offered by this job

Remote work option

Job summary

Agilent Technologies seeks an experienced leader to manage the OpenLab Sync Solution Deployment & Engineering organization across the Asia Pacific region. The role focuses on delivering high-impact deployments, supporting customers, and growing revenue through strong partnerships.

You will develop and coach teams, champion client success, and drive continuous improvement in service delivery, quality, and security across multiple countries in APAC.

Qualifications

• Bachelor’s degree in Computer Science, IT, Engineering, Life Sciences, or related field.
• 8+ years in software implementation, professional services, informatics, or related areas with increasing leadership responsibility.
• 3+ years of people leadership managing geographically dispersed teams.

Responsibilities

• Lead APAC service delivery operations for deployment, support, and customer outcomes.
• Build partnerships to drive revenue growth and customer satisfaction.
• Coach and develop employees to strengthen technical capabilities and leadership pipelines.
• Champion core values and foster a culture of customer success and accountability.
• Deliver financial objectives while maintaining operational excellence.
• Ensure compliance with SDE processes, quality standards, and security requirements.
• Execute regional/global initiatives by aligning resources and priorities.
• Drive continuous improvement, scalability, and effective escalation handling.

Skills

Leadership

Cross-functional leadership

Communication

Travel readiness

Education

Bachelor's degree in related field

Tools

OpenLab Sync

LIMS

Job description

Agilent Technologies seeks an experienced leader to manage the OpenLab Sync Solution Deployment & Engineering organization across the Asia Pacific region. The role focuses on delivering high-impact deployments, supporting customers, and growing revenue through strong partnerships.

You will develop and coach teams, champion client success, and drive continuous improvement in service delivery, quality, and security across multiple countries in APAC.