APAC Regional Delivery Lead: Cloud-Native & Enterprise

First Point Group; Kuala Lumpur; Remote; MYR 180,000 - 340,000; Full time

Job summary

First Point Group in APAC seeks an experienced Regional Delivery Lead to drive customer success and delivery excellence across Southeast Asia. You will lead a delivery team supporting large enterprise customers, primarily in banking and financial services, overseeing end-to-end delivery from discovery to operations.

You will manage complex private-cloud and air-gapped environments, champion Kubernetes and cloud-native initiatives, and coordinate across Sales, Engineering, and Support with

Qualifications

• Bachelor's degree or above in Computer Science, Software Engineering, Information Technology, or related field.
• 8+ years of experience in enterprise software, cloud computing, cloud-native technologies, professional services, or solution delivery.
• Proven experience leading large-scale enterprise projects with responsibility for delivery outcomes.
• Prior people management experience with distributed or regional delivery teams.
• Strong customer-facing experience with enterprise accounts, preferably in banking/financial services.
• Experience in customer consulting, solution delivery, project management, or pre-sales, with exposure to multiple disciplines.

Responsibilities

• Lead and develop the regional delivery team, including resource planning, coaching, performance management, and team expansion.
• Own the end-to-end delivery lifecycle, including solution planning, implementation, deployment, acceptance, and post-production support.
• Drive customer-facing technical engagements, such as workshops, solution presentations, POCs, clarifications, and executive project reviews.
• Govern solution architecture, implementation plans, SOWs, delivery milestones, and acceptance criteria.
• Manage project scope, schedule, quality, risks, and stakeholder expectations for successful delivery.
• Coordinate cross-functional teams across Sales, Pre-sales, Product, Engineering, Support, and Delivery.
• Manage delivery partners in joint-delivery engagements with clear ownership and service quality.
• Build long-term customer relationships and identify opportunities for renewals, upgrades, and expansions.
• Establish regional delivery methodologies, templates, and operational standards.
• Lead cloud-native platform initiatives including Kubernetes, application modernization, DevOps, and AI infrastructure.

Skills

English proficiency

Mandarin proficiency

Communication

Presentation

Education

Bachelor's degree or above in CS/SE/IT

Tools

Kubernetes

OpenShift

GitOps

AI platforms

Job description

First Point Group in APAC seeks an experienced Regional Delivery Lead to drive customer success and delivery excellence across Southeast Asia. You will lead a delivery team supporting large enterprise customers, primarily in banking and financial services, overseeing end-to-end delivery from discovery to operations.

You will manage complex private-cloud and air-gapped environments, champion Kubernetes and cloud-native initiatives, and coordinate across Sales, Engineering, and Support with