APAC Placement Support, Claims & Pro Rata Specialist

Gallagher Re; Kuala Lumpur; On-site; MYR 72,000 - 96,000; Full time

Job summary

Gallagher Re is seeking a dynamic Specialist – Placement Support, Claims, and Pro Rata, based in Labuan or Kuala Lumpur, to support regional clients with cover notes, debit notes, statements of account and claims processing for reinsurance treaty business.

You will actively service accounts, analyze treaty documentation for contractual compliance, and assist with renewal information and client communications, aligned with regulatory policies and company standards.

Qualifications

• Diploma or degree in Business, Finance, Economics, Insurance or related field.
• Minimum 2 years of relevant experience; insurance or reinsurance preferred.
• Proficient in MS Office.

Responsibilities

• Actively service accounts to a high standard and within deadlines.
• Analyze technical treaty documentation and ensure contractual compliance.
• Receive and action client’s cash call instructions promptly and communicate to obtain agreement.
• Analyze claims/treaty docs and assist in preparation for clients and queries.
• Process and monitor client figures into Open Twins per KPIs and conditions.
• Collaborate with Broking Support to prepare treaty cover notes and debit notes.
• Assist renewal information, statistics and technical advice as required.
• Manage queries from clients and reinsurers; escalate as needed for timely resolution.
• Maintain relationships with clients, third parties and reinsurers; liaise with management.
• Ensure documents are stored on E-filing and Open Twins with proper attachments.
• Support Accounting and Settlement to handle client monies securely.

Skills

Interpersonal skills

Communication

Attention to detail

Organisational skills

Teamwork and autonomy

Willingness to learn

Education

Business/Finance/Economics degree

Tools

MS Office

Job description

Gallagher Re is seeking a dynamic Specialist – Placement Support, Claims, and Pro Rata, based in Labuan or Kuala Lumpur, to support regional clients with cover notes, debit notes, statements of account and claims processing for reinsurance treaty business.

You will actively service accounts, analyze treaty documentation for contractual compliance, and assist with renewal information and client communications, aligned with regulatory policies and company standards.