APAC OTC Team Lead — Cash, AR & Billing

Avensys Consulting Pte Ltd; Selangor; On-site; MYR 90,000 - 120,000; Full time

Job summary

Avensys Consulting Pte Ltd is seeking an experienced OTC Team Lead to oversee Order-to-Cash operations across APAC. The role requires strong Mandarin communication for stakeholder discussions and collaboration with Finance, Sales, and customers.

You will manage cash applications, AR reporting, collections, and monthly closing activities in a fast-paced shared services environment. Ideal candidates possess a Bachelor’s degree in finance or related field and 5–8 years OTC/O2C experience, with

Qualifications

• Bachelor’s degree required.
• 5-8 years OTC/O2C experience incl. cash application, AR, collections, billing.
• Mandarin proficiency mandatory for APAC stakeholders.
• Strong analytical, problem-solving, and independent work capability.

Responsibilities

• Lead and manage day-to-day OTC operations for assigned markets.
• Oversee Cash Application with timely, accurate receipts allocation.
• Manage Customer Master Data creation, maintenance and governance.
• Support and execute monthly O2C Closing within timelines.
• Monitor AR reports, analyze aging, highlight collection risks.
• Drive Collections to improve cash flow and reduce overdue balances.
• Support Billing and Invoice Management, ensuring accuracy and timeliness.
• Investigate payment discrepancies, unapplied cash, and disputes.
• Collaborate with Finance, Sales, Commercial teams and customers.
• Handle requests via email and participate in Mandarin stakeholder meetings.
• Identify process improvements and support continuous improvement.
• Ensure compliance with policies, controls, and SLAs.

Skills

Mandarin (spoken & written)

Stakeholder management

English business comms

Leadership / team coordination

Analytical thinking

Education

Bachelor’s degree in finance/Accounting/Business Admin

Tools

SAP / SAP S/4HANA

Job description

Avensys Consulting Pte Ltd is seeking an experienced OTC Team Lead to oversee Order-to-Cash operations across APAC. The role requires strong Mandarin communication for stakeholder discussions and collaboration with Finance, Sales, and customers.

You will manage cash applications, AR reporting, collections, and monthly closing activities in a fast-paced shared services environment. Ideal candidates possess a Bachelor’s degree in finance or related field and 5–8 years OTC/O2C experience, with