APAC IT Operations Leader: End-User Tech & Security

McDermott International, Ltd; Kuala Lumpur; On-site; MYR 180,000 - 300,000; Full time

Job summary

McDermott International, Ltd is seeking an IT Operations Manager, Asia Pacific, to deliver secure, business-aligned IT services across the region and drive a unified global operating model. The role requires deep EUC expertise (Intune, MECM/SCCM, Windows Autopilot) and strong change, incident, and problem management leadership.

The successful candidate will cascade global standards regionally, engage stakeholders, manage budgets, and improve service maturity in a matrix-managed environment while

Qualifications

• Senior technology leadership experience in IT Operations.
• Experience implementing EUC strategies and enterprise device management.
• Strong knowledge of ITIL processes and service management practices.

Responsibilities

• Lead Area IT Operations teams across Asia Pacific.
• Cascade Global IT Operations policies and standards into Area plans.
• Oversee end-user technology operations and device lifecycle management.
• Manage incident, change, problem, and knowledge management per ITIL.

Skills

End-User Computing

Microsoft Intune

MECM/SCCM

Windows Autopilot

Cybersecurity controls

ITIL

Stakeholder engagement

Budgeting

Tools

Microsoft Intune

MECM/SCCM

Windows Autopilot

Job description

McDermott International, Ltd is seeking an IT Operations Manager, Asia Pacific, to deliver secure, business-aligned IT services across the region and drive a unified global operating model. The role requires deep EUC expertise (Intune, MECM/SCCM, Windows Autopilot) and strong change, incident, and problem management leadership.

The successful candidate will cascade global standards regionally, engage stakeholders, manage budgets, and improve service maturity in a matrix-managed environment while